What are the responsibilities and job description for the Transportation Assistant position at Auto Auction Holdings?
Join Our Awesome Team as a Transportation Assistant! – Speedway Auto Auction | Concord, NC
Who We Are (And Why You'll Love It Here!)
Welcome to Speedway Auto Auction, where precision meets high-energy excitement! We're the premier dealer-only auto auction serving the greater Charlotte, NC area and beyond. What we've built here is something special, and we're genuinely proud of it. Located at 224 Highway 49 South, Concord, NC 28025, we showcase hundreds of vehicles through our lanes every Tuesday starting at 1:00 PM!
We're not just about moving cars, we're about creating a workplace where employees are excited to start each day. Our motto captures it perfectly: "Service Is What We Do Best!"
What Makes This Role Special
As a Transportation Assistant, you will support transportation and logistics operations within the auto auction environment. You will be responsible for coordinating vehicle transportation, maintaining accurate records, communicating with carriers and internal teams, and ensuring timely, complaint, and cost-effective movement of vehicles to and from the auction lot.
Your Day-to-Day Adventures
- Coordinate inbound and outbound vehicle transportation for auction events, dealer transfers, and customer deliveries
- Schedule, track, and confirm vehicle shipments with approved transportation carriers
- Serve as a point of contact for carriers, dealers, buyers, sellers, and internal auction staff regarding transportation status, supporting the Transportation Manager.
- Maintain accurate transportation records, including bills, invoices, titles, condition reports, and delivery confirmations
- Monitor vehicle delivery timelines and proactively resolve delays, damages, or service issues
- Verify transportation charges, reconcile invoices, and assist with billing discrepancies
- Ensure compliance with company policies, DOT regulations, and carrier insurance requirements
- Update transportation management systems and auction software with real-time status information
- Assist with carrier onboarding, performance tracking, and service quality reviews
- Support auction day logistics by coordinating vehicle flow and transportation needs
- Respond to transportation-related inquiries and provide timely customer service
What We're Looking For (The Must-Haves)
- High school diploma or General Education degree (GED)
- 1–3 years of experience in transportation, logistics, automotive operations, or auto auction environment preferred
- Knowledge of vehicle transportation methods (open, enclosed, drive-away) and carrier operations
- Proficiency in Microsoft Office and transportation or auction management systems (Edge Auction OS, etc.)
- Ability to multitask and work in a fast-paced, deadline-driven environment, and exceptional attention to detail and quality standards
- Basic understanding of vehicle titles, condition reports, and auction processes preferred
- Strong written and verbal communication skills with the ability to interact professionally with staff, customers, and vendors
- Valid driver's license with clean driving record
- Legal authorization to work in the U.S.
The Good Stuff (AKA Your Compensation & Perks!)
- Competitive salary based on experience and qualifications
Benefits That Actually Matter
- 401(k) retirement plan with company matching (because future you will thank us!)
- Health, dental, and vision insurance (we've got you covered)
- Health Savings Account (HSA) for those unexpected moments
- Life and disability insurance for peace of mind
- Employee assistance program (we're here for you beyond work too)
- Paid time off (because everyone needs a break!)
- Real opportunities to grow and advance your career
The Details
- Schedule: Monday - Friday, with Tuesday auction day support. (Weekends are yours!)
- Location: 224 Highway 49 South, Concord, NC 28025
- Environment: Indoor/outdoor work in a busy auction facility
- Style: Full-time, permanent position where you can really build something
Ready to Rev Up Your Career?
We can't wait to meet you and show you why our Outside Lot Workers love the variety, pace, and team atmosphere we offer. Apply today and let's get this conversation started!