What are the responsibilities and job description for the Opportunity Specialist position at Authority Brands?
The Opportunity Specialist/Lead Sales Coordinator – will identify, pre-qualify, follow-up, convert quotes to sales and call on both non-contract customers and current customers to increase awareness of One Hour Air Conditioning and Heating services.
Responsibilities
Responsibilities
- Identify, pre-qualify, and call on non-contract customers and current contract customers to increase awareness of company service offerings.
- Warm leads provided by One Hour Air Conditioning and Heating. No Canvassing, No Cold Calling with uncapped commissions opportunity
- Prepare estimates and proposals.
- Follow-up on sales leads while being professionally persistent.
- Set and verify appointments.
- Ability to turn quotes into sales.
- Competitive nature, active listener, problem solver, disciplined with the ability to adapt.
- Manage multiple opportunities particularly focusing on selling service agreements and new equipment.
- Proven work ethic with excellent customer service and communication skills
- Demonstrate technical expertise and maintains a high level of credibility.
- Recommend solutions and handle customer objectives with a total value solution and competitive advantage(s).
- Positively and credibly influence customers.
- Develop proposals and contracts for residential service agreements.
- Strong follow-up skills by both phone and email
- Negotiate value while handling objections with solutions and closing the sale.
- Maintaining a courteous demeanor with all customers and associates.
- Hit Target KPI’s
- 3 years of in-home sales experience
- GED or High School Diploma required.
- Prior Selling Experience
- Knowledge of HVAC equipment a plus
- Strong negotiating and handling objections skills
- Good communication and presentation skills
- Computer proficiency to Microsoft Word and Excel
- Spanish a Plus
- Work is performed in an office environment
- Ability to exert up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- May be required to sit, stand, or walk for extended periods of time
- Involves extended periods of looking at a computer monitor
- Must be able to see, hear, talk, and type