What are the responsibilities and job description for the Front Desk Receptionist position at Austin R. Church DDS & Associates Pediatric Dentistry?
Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and parents, providing exceptional customer service while managing a variety of administrative tasks.
Responsibilities
- Greet and welcome guests as they arrive at the front desk.
- Answer phone calls promptly and direct them to the appropriate personnel.
- Provide excellent customer support by addressing inquiries and resolving issues.
- Help with appointment scheduling.
- Help with verifying insurance benefits.
- Assist with general office duties as needed, ensuring a smooth operation of daily activities.
Experience
- Previous dental experience is required.
- Strong organizational skills with the ability to multitask effectively.
- Excellent customer service skills with a friendly demeanor.
Office hours are Monday-Thursday 8-5 and Friday's 8-12. We have 3 locations and might occasionally be asked to work at a different location if there is a need.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Dental office: 1 year (Required)
Work Location: In person
Salary : $18 - $22