Permit Technician

JOB LOCATION 15151 E Alameda Pkwy Aurora, Colorado 80012-1555 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES & RESPONSIBILITIES The set hiring rate is $30/hourly Please note that the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis. As soon as we determine that we have a qualified pool of applicants, this position may close quickly and without notice. OVERVIEW OF POSITION / DEPARTMENT The Permit Technician performs front-end management for plan intake, processing approvals, and issuing permits for the Permit Center under the Development Services Department. Combined areas include the Building Division, Public Improvements, Civil Plan, Land Development, and Zoning requirements. This position will require public contact with an emphasis on customer service. PRIMARY DUTIES & RESPONSIBILITIES Plans tracking. Computer data entry/retrieval functions and quality assurance. Researches, prepares, examines, and processes construction documents and applications for building permits. Acts as a liaison between the customer and department or agency staff by following up on customer requests or complaints and solving problems related to service issues. Verifies setbacks, ensuring compliance with the zoning code. Utilizes independent discretion to provide high volume of telephone and in person interactions with the public for technical code interpretation inquiries and assistance. Calculates building permit fees and taxes based on valuation. Accurately routes and tracks plan and permits for commercial and residential buildings. Maintains/updates electronic records daily for building plans and permits, building inspections, and code records requests. Electronic scanning of documents. Issues/renews contractor and supervisor licenses. Performs other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. MINIMUM QUALIFICATIONS & WORKING CONDITIONS An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education: High School Diploma or GED required Associates Degree or 2 years college level course work or directly related experience preferred Experience: At least 3 years of customer service experience required At least 2 years of experience in an office setting required At least 2 years of experience in building construction (residential and commercial) and/or code compliance preferred Knowledge: Knowledge of general office procedures, telephone etiquette, and demonstrate the ability to efficiently and effectively create and produce quality detailed work with a high level of accuracy. Knowledge and application of construction materials, municipal and building codes, and procedures. Knowledge of mathematics including algebra and geometry. Knowledge of personal computers with related software applications with a windows operating system. Skills: Skill in the operation of a computer system with related software. Efficiently and accurately key information using a keyboard and skill in performing data entry. Abilities: Demonstrated the ability to create and produce quality detailed work with a high level of accuracy efficiently and effectively. Ability to establish and maintain effective working relationships with employees, customers, and citizens. Communicate clearly and concisely, both verbally and in writing. Handle multiple tasks and projects, set appropriate priorities, and meet deadlines. Develop and maintain a collaborative and respectful working relationship with staff and others. Handle stressful situations with tact and diplomacy while maintaining a high level of customer service. Independently read and interpret construction documents, and maps in relation to the tasks of the job. WORKING CONDITIONS Essential Personnel: When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel. Physical Demands: Light physical work requiring ability to lift and/or move a maximum of 20 pounds with or without assistance. Occasional lifting, carrying, walking and frequent standing at the counter. Frequent hand/eye coordination to operate a computer keyboard, mouse, and general office equipment. Clear vision to read and interpret reports, documents, and other written material. Frequent speech communication and hearing to maintain communication with employees and citizens. Work Environment: Primarily works in a clean, comfortable, office environment. Equipment Used: Uses standard office equipment including a personal computer, calculator, architectural and engineering scales, fax/copy machines, multi-line telephones, and code books. This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies. Why Work for Aurora? Competitive total compensation package Rich benefits package with low employee costs Generous paid-time-off program (Vacation, Sick and Personal leaves) Retirement pension plan Rewarding public sector work impacting a large and diverse community Growing city and employee population Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc. On-site fitness center and wellness programs Remote work opportunities Benefits & Retirement - City of Aurora (auroragov.org) Please show all your employment history, including military service and related documentation (DD214) on the application. Leaving blanks or omitting previous employment may result in your disqualification from employment. City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of education attained by the candidate that is listed on their application materials. The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions. All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances. Please click the following link to access the summary of your rights. Applicants who hold a Commercial Driver’s License will also be required to undergo alcohol testing using an Evidential Breath Testing Device. Note: The recent legalization of recreational marijuana by the state of Colorado does not change the city's policy. Applicants who test positive for marijuana during a pre-employment drug test will not be hired, and will be ineligible to be employed with the city for one year. The City of Aurora uses E-Verify to determine if employees are legally eligible to work in the United States. Know your rights! The City of Aurora is an equal opportunity employer. No applicant for employment or employee shall be discriminated against because of age, race, color, sex, gender identity, sexual orientation, religion, creed, national origin, ancestry, disability or military status. The City shall develop and maintain a plan for diversity. Through its staff, the City shall periodically analyze its employment related practices and its plan for diversity to ensure compliance with this policy. If you need assistance or reasonable accommodation for completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E. Alameda Pkwy., Suite 3500, Aurora, CO 80012. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity Respect Professionalism Customer Service And we welcome all who share these values to apply.

Salary : $30