What are the responsibilities and job description for the Social Media Manager position at Auris | formerly Heartland?
Location: Oklahoma City, OK or Remote (U.S.)
Reports to: VP, Marketing Operations
About Auris
Auris is the technology arm of Acrisure, delivering innovative solutions that empower small businesses to thrive. We’re building a brand that’s bold, human and unapologetically pro-entrepreneur—and we’re looking for a seasoned Social Media Manager to help us tell that story.
About The Role
We’re seeking a strategic and creative Social Media Manager to lead our social presence across platforms. This role is perfect for someone who understands how to build brand affinity, drive engagement and manage reputation in real time. You’ll be responsible for crafting compelling content, growing our audience and ensuring our voice is consistent, authentic and aligned with our brand values.
You’ll also play a key role in monitoring and managing our online reputation—responding to feedback, identifying trends and collaborating across teams to ensure we show up with clarity and care.
Key Responsibilities
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
Reports to: VP, Marketing Operations
About Auris
Auris is the technology arm of Acrisure, delivering innovative solutions that empower small businesses to thrive. We’re building a brand that’s bold, human and unapologetically pro-entrepreneur—and we’re looking for a seasoned Social Media Manager to help us tell that story.
About The Role
We’re seeking a strategic and creative Social Media Manager to lead our social presence across platforms. This role is perfect for someone who understands how to build brand affinity, drive engagement and manage reputation in real time. You’ll be responsible for crafting compelling content, growing our audience and ensuring our voice is consistent, authentic and aligned with our brand values.
You’ll also play a key role in monitoring and managing our online reputation—responding to feedback, identifying trends and collaborating across teams to ensure we show up with clarity and care.
Key Responsibilities
- Develop and execute a multi-channel social media strategy that supports brand awareness, engagement and lead generation.
- Create and manage content calendars, campaigns and day-to-day posts across LinkedIn, Instagram and Facebook.
- Monitor social channels for brand mentions, customer feedback and industry trends; respond in a timely and brand-aligned manner.
- Partner with internal teams (marketing, communications, customer experience) to amplify key initiatives and ensure message consistency.
- Analyze performance metrics and optimize content based on insights.
- Collaborate with design and video teams to produce high-quality, platform-native creative.
- Stay current on social media trends, tools and best practices to keep Auris ahead of the curve.
- 5 years of experience managing social media for a brand, preferably in B2B or tech.
- Proven track record of growing and engaging social audiences.
- Strong writing and storytelling skills with a keen eye for visual content.
- Experience with social media management and analytics tools (e.g., Sprout Social)
- Comfort navigating reputation management and customer engagement in public forums.
- Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
- Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
- … and so much more!
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.