What are the responsibilities and job description for the Collections Specialist position at Aureate Technologies Inc?
Position Summary
We are seeking a detail-oriented Credit & Collections Specialist to support Accounts Receivable operations by managing past-due accounts, processing customer payments, resolving billing issues, and maintaining strong customer relationships. This role is ideal for candidates with 1–3 years of AR or collections experience.
Key Responsibilities
- Review aged receivables and prioritize past-due accounts for collection.
- Contact customers to collect outstanding balances and resolve payment issues.
- Research customer contact information using available resources.
- Collaborate with Sales and Operations to support collection efforts.
- Process credit card, EFT, and check payments accurately.
- Send late fee and service charge notices for overdue accounts.
- Investigate and resolve account discrepancies with customers and internal teams.
- Maintain accurate payment records and ensure compliance with company policies.
- Deliver professional customer service while protecting customer relationships.
Required Qualifications
- High school diploma or GED.
- 1–3 years of Accounts Receivable or collections experience.
- Intermediate Microsoft Office skills (Excel, Word, Outlook, PowerPoint).
- Strong numerical accuracy and attention to detail.
- Excellent communication, organization, and customer service skills.
- Ability to manage multiple accounts and meet collection goals.
- Reliable transportation required.
Ideal Candidate
A proactive AR professional with strong collections experience, excellent problem-solving skills, and the ability to build positive relationships while recovering outstanding payments.
Keywords: Accounts Receivable | Collections Specialist | Credit Analyst | AR Specialist | Cash Applications | Payment Processing | Customer Collections | Billing | Credit & Collections | Microsoft Excel | Finance | Accounting | Customer Service
Hashtags: #AccountsReceivable #CollectionsSpecialist #ARJobs #CreditCollections #FinanceJobs #AccountingJobs #BillingSpecialist #CashApplications #CustomerCollections #OhioJobs
Salary : $22