What are the responsibilities and job description for the Financial Counselor position at Aura Health?
Role: Financial Counselor
Responsibilities
Responsibilities
- Support patients in understanding and managing healthcare financial responsibilities
- Conduct financial screenings and explain insurance coverage
- Estimate out-of-pocket costs and set up payment plans to reduce financial stress
- Collaborate with clinical and revenue cycle teams to ensure accurate documentation
- Utilize technology-enabled tools to improve collections and patient satisfaction
- Strong communication skills to explain insurance and financial options
- Ability to work collaboratively within a healthcare setting
- Detail-oriented with accurate documentation skills
- Customer-focused approach to enhance patient experience
- Comfort with using technology for financial and administrative tasks