What are the responsibilities and job description for the Front Office Coordinator/Receptionist position at Auni Allergy?
Front Desk Coordinator – Auni Allergy
Join a team that’s transforming allergy care.
At Auni Allergy, we believe kindness and precision go hand-in-hand. We’re looking for a Front Desk Coordinator who brings warmth to every patient interaction and excellence to every detail.
You’ll Love This Role If You:
- Enjoy helping patients feel seen, welcomed, and cared for
- Take pride in doing things right the first time
- Stay calm, organized, and positive in a fast-paced medical setting
- Like being the go-to person who makes the whole office run smoothly
Key Responsibilities
1️ Patient & Visitor Experience
- Greet patients and visitors with professionalism and genuine kindness
- Guide new patients through check-in, forms, and first-day questions
2️ Patient Chart & Insurance Accuracy
- Ensure every patient chart includes:
- Primary care provider listed
- Insurance, driver’s license, and credit card scanned
- Insurance eligibility verified prior to visits
- Consent forms completed and verified in EHR
3️ Financial Excellence
- Collect payments at the time of service and within 30 days for balances
- Assist with accurate same-day autocharges and patient cost estimates
4️ Scheduling & Communication
- Build and maintain full, efficient schedules for our clinicians
- Schedule new and returning patients accurately
- Manage phones, voicemails, and faxes promptly
Qualifications
- Prior experience in a medical office or patient-facing administrative role (preferred)
- Strong computer and multitasking skills
- Excellent communication and attention to detail
- Reliable, proactive, and kind under pressure
- Duties include but are not limited to the above listed
- Primary work location Findlay, OH with flexibility to travel/work from other locations in Bowling Green and Toledo 2-3 days/week as needed
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Application Question(s):
- Have you emailed the following to info@auniallergy.com with the subject line:
“Front Desk Coordinator – [Your Name]”
1️⃣ Your resume
2️⃣ A short video (up to 3 minutes) answering these five questions:
Why are you interested in this position?
What do you know about our company?
What is your ideal work environment?
What are your strengths?
Where do you see yourself in five years?
Videos can be recorded on your phone — no editing required. We’re looking for authenticity, not perfection.
Ability to Commute:
- Findlay, OH 45840 (Required)
Work Location: In person
Salary : $15