Front Office Staff

About Crossroads Urology: At Crossroads Urology, we're not just pioneering advanced urological solutions; we're reimagining healthcare. As a private practice, we possess the autonomy to implement genuine and swift changes, unburdened by the bureaucratic challenges commonly faced in expansive networks. Rooted in our four foundational pillars - patient outcome, patient experience, value-based care, and staff & provider experience - we are committed to creating the premier environment in urological care. Join us at the crossroads of innovation and compassion, where your influence can truly make a difference.

We are seeking a dedicated and compassionate Front Office Staff Member to join our Urology office on a full-time basis. This is a fantastic opportunity to work in a dynamic healthcare environment, assisting our urology team in providing exceptional patient care.

KEY RESPONSIBILITIES include but are not limited to:

- As a Front Office Medical Staff member at Crossroads Urology, you will play a crucial role in ensuring the smooth operation of our clinic. You will be the first point of contact for patients, providing outstanding customer service and administrative support. Your responsibilities will include, but are not limited to:

• Greeting patients and visitors in a friendly and courteous manner.
• Answering phone calls, scheduling appointments, and managing patient inquiries.
• Verifying patient information and insurance details accurately.
• Collecting co-payments and processing payments using our electronic billing system.
• Maintaining patient records and ensuring confidentiality of sensitive information.
• Assisting with administrative tasks such as filing, faxing, and scanning documents.
• Collaborating with clinical staff to ensure efficient patient flow and optimal patient experience.
• Adhering to clinic policies and procedures, as well as industry regulations and compliance standards.

QUALIFICATIONS

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• High school diploma or equivalent required; associate degree or certification in medical office administration preferred.
• Prior experience in a medical office or healthcare setting is highly desirable.
• Proficiency in using electronic medical records (EMR) systems and basic computer skills preferred.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Professional demeanor with a compassionate and patient-focused attitude.
• Willingness to learn and adapt to new processes and technologies.

Job Types: Full time

Pay: From $15.00 per hour

Expected hours: 15 – 40 per week

Medical Specialty:

• Urology

Schedule:

• Monday to Friday

Ability to Relocate:

• Lima, OH 45805: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: From $15.00 per hour

Work Location: In person

Salary : $15