What are the responsibilities and job description for the Receptionist position at August Healthcare at Wilmington?
Receptionist
Full-Time | Part-Time | All Shifts Available
We are seeking a professional and friendly Receptionist to serve as the first point of contact for residents, families, visitors, and callers. This role is essential to creating a positive first impression while supporting daily administrative and communication needs within the facility.
This position is ideal for someone who is organized, courteous, and comfortable handling multiple tasks in a fast-paced healthcare environment.
Responsibilities
- Answer and route incoming calls using a multi-line phone system
- Greet and assist visitors, residents, and vendors in a professional manner
- Provide directions, information, and assistance to visitors and callers
- Monitor visitor sign-in and access procedures
- Receive, sort, and distribute mail and deliveries
- Perform clerical and administrative support duties as assigned
- Assist administrative staff and department leaders as needed
- Maintain accurate contact lists, directories, and resident information
- Support scheduling, correspondence, and office organization
- Maintain confidentiality and comply with HIPAA requirements
Qualifications
- High school diploma or GED required
- Prior receptionist or administrative experience preferred
- Strong communication and customer service skills
- Ability to operate multi-line phone systems and office equipment
- Professional demeanor and attention to detail
- Dependable, organized, and team-oriented
Physical Requirements
- Sitting for extended periods
- Standing and walking as needed throughout the facility
- Ability to use standard office equipment
Why Join Us
- Front-facing role with meaningful daily interaction
- Supportive administrative and leadership team
- Training provided
- Purpose-driven work in a healthcare setting
Apply today to help create a welcoming and professional experience for everyone who enters our facility.
Salary : $32,088 - $40,579