What are the responsibilities and job description for the Learning Technology & AI Solutions Consultant position at Augment Professional Services?
Learning Technology & AI Solutions Consultant
Role Summary
The Learning Technology & AI Solutions Consultant serves as an expert and advisor for learning technologies, analytics, and AI-enabled solutions. This role will manage the learning technology ecosystem and drive scalable, data-informed, and innovative learning solutions that improve efficiency, effectiveness, and learner experience.
Roles and Responsibilities
-
Provide strategic oversight for the Learning Experience team on tools and technology, while optimizing the use of learning technologies across the LMS, LXP, LRS, and authoring tools.
-
Evaluate platform performance, adoption, and data quality to drive continuous improvement.
-
Evaluate, select, and manage learning technology vendors and influence platform roadmaps.
-
Translate emerging AI capabilities into practical, ethical, and value-driven learning solutions.
-
Establish guardrails for responsible AI use in learning, including data privacy, bias mitigation, and explainability.
-
Build learning team capability in learning technology fluency, analytics literacy, and AI awareness.
-
Act as a consultative partner to Learning Enablement Managers, Learning Consultants, Sales Enablement, and Leadership Development teams.
-
Recommend the right technology and AI approaches based on business needs, learner context, and solution scope—not trends or tools.
-
Develop standards, documentation, and enablement resources to support effective use of learning technologies across the organization.
-
Ensure risks associated with learning technologies are identified, measured, monitored, and controlled in accordance with risk and compliance policies.
-
Establish and leverage a centralized Learning Record Store (LRS) to support enterprise-wide and contingent workforce learning tracking, reducing manual effort and eliminating fragmented tracking across multiple systems.
-
Drive scalable, reliable learning platforms with strong adoption and data integrity.
-
Reduce manual effort and enable faster delivery through automation and AI enablement.
-
Support successful adoption of innovative learning technologies aligned to enterprise needs.
Required Qualifications
-
Bachelor’s degree or equivalent experience in learning technology, instructional design, information systems, or a related field.
-
Demonstrated experience leading enterprise learning platforms and learning technology strategy.
-
Strong knowledge of LMS/LXP ecosystems, SCORM, xAPI, and learning analytics.
-
Experience evaluating and implementing learning technologies, including AI-enabled tools.
-
Ability to translate learning and business needs into scalable, technology-enabled solutions.
-
Deep knowledge of enterprise learning technologies, including LMS, LXP, LRS, authoring tools, learning standards (SCORM, xAPI), and emerging AI-enabled learning solutions.
-
Fluency across learning platforms and tools such as Workday or Cornerstone, Degreed or EdCast, NovoEd, Articulate or Rise, and collaboration tools like Microsoft Teams and EasyRetro.
-
Fluency in Spanish ideal but not required.
-
Experience leading learning technology implementations, platform optimization, and vendor management.
-
Strong expertise in curating, organizing, and governing digital learning content, including taxonomy design, metadata management, tagging standards, and content lifecycle practices.
-
Practical experience applying AI to learning use cases such as content generation, learning recommendations, search optimization, analytics, and workflow automation.
-
Solid understanding of adult learning principles and instructional design best practices.
-
Proven ability to partner with and influence cross-functional teams and business leaders using a consultative approach.
-
Experience deploying scalable learning solutions to diverse audiences, including deskless and frontline workers, supported by data and analytics.
Salary : $62