What are the responsibilities and job description for the Patient Care Coordinator/Front Office Specialist position at Audiology and Hearing Center of Kearney?
Location: Kearney, NE
Company: Audiology & Hearing Center
About Us
At Audiology & Hearing Center, we’re more than a clinic — we’re a team committed to improving lives through better hearing. We are a multi-site, multi-provider clinic and we pride ourselves on compassionate care, a positive environment, and building strong relationships with our patients and community.
Position Overview
We are seeking a friendly, organized, and dependable Patient Care Coordinator to join our Kearney office. This role is the first point of contact for our patients and plays a key part in creating a welcoming, efficient, and professional experience. This role will also provide some administrative assistance as needed.
Key Responsibilities
- Greet and check in patients with warmth and professionalism
- Answer phones and schedule appointments efficiently for multiple locations
- Assist patients with paperwork, insurance information, and questions
- Manage provider schedules and appointment types accurately
- Process payments and maintain accurate records
- Help maintain a clean, organized, and positive office environment
- Perform clean and checks of hearing aids as well as bluetooth/app assistance to patients in need
What We’re Looking For
- Strong communication and people skills
- Excellent organizational and multitasking abilities
- Comfort with computers, scheduling systems, and phone communication
- Ability to problem-solve and stay calm under pressure
- Willingness to learn
- A positive attitude and team-oriented mindset
Preferred (but not required):
- Experience in medical or front office settings
- Customer service background
What We Offer
- Supportive, team-focused work environment
- Meaningful work that impacts patients’ quality of life
- Competitive pay (based on experience)
- Paid time off and holidays
- Opportunities for growth and training
Why Join Us?
At Audiology & Hearing Center, we believe in taking care of our team so they can take care of our patients. If you enjoy helping people, staying organized, and being part of a fun, hardworking team — you’ll fit right in.
How to Apply
Please submit your resume and a brief introduction telling us why you’d be a great fit.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
Work Location: In person
Salary : $18 - $20