CS Administrative Assistant

Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

The CS Administrative Assistant is a key member of the CS Admin team. He/she must follow a strategic plan, which aims at achieving objectives in terms of delivery lead times, repair quality and performance as well as costs.

RESPONSIBILITIES

• Manage files (registration, 360° video, administrative estimates, invoicing, export ).
• Manage the transmission of quotes (via Client Care).
• Manage ERP transactions related to maintenance orders (registration, administrative estimates, accepting quotes, invoicing, export /shipping).
• Process requests formulated by internal contact partners (Client Care, Administrative Coordinator) which modify orders to be edited / transmission of new estimates / invoices.
• Initiate, finalize and bill work orders in the ERP.
• Follow up on quotes awaiting acceptance.
• Inform appropriate party in case of any changes (price or repair deadlines.
• Prepare invoices and documents related to forwarders / brokers.
• Establish insurance certificates (replacement value) .
• Generate extracts of register.
• Analyze and understand requests from contact partners and address them in a way that fulfills their expectations.
• Perform various administrative activities, which can include the following elements: customs declarations, forwarders/brokers and their invoices, insurance certificates, extracts of register (if applicable).
  
  

Qualifications

• 3 years’ administrative experience.
• Previous ERP experience required (SAP, Oracle, or M3).
• Advanced MS Excel skills.
• Ability to work cross functionally across departments and in a team environment.
• Multi-tasker, with detail oriented skills.
• Excellent verbal and written communication skills.
• Ability to prioritize and re-prioritize tasks as needed with strong time-management skills.
  
  

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. This role is eligible for bonus. Salary will be based on relevant skills and experience.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.