What are the responsibilities and job description for the Boutique Sales Associate position at Audemars Piguet?
Company Description
The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.
If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!
Job Description
As a Boutique Sales Associate at our Dallas location, you will play a key role in the success of the boutique. You will be responsible for delivering an exceptional customer experience, both pre- and post-sale, while actively promoting our products and brand. Additionally, you will contribute to the boutique’s success by efficiently executing assigned tasks within given time frames and meeting set objectives, reporting to the Boutique Manager.
RESPONSIBILITIES
- Being a Brand Ambassador to sell and promote Audemars Piguet products through reliable and accurate:
- Customer Service: promote the AP experience; client care visits; repair conversion sales.
- Support both new and existing customers
- Upload and maintain client information in CRM
- Participate in marketing events and activities
- Provide operational support and knowledge of ERP system use
- Collect CRM data and follow selling plans to create selling opportunities
- Provide administrative and operational support on daily tasks and for specific Marketing events
- Manage client relationships and client experience within the Boutique (including updating knowledge about products and prices, keeping the Boutique in a good state in compliance with AP standards, managing product inventory)
Qualifications
- Minimum 3 years of experience in luxury goods retail
- Bachelor’s degree or equivalent professional experience is a plus
- Strong computer proficiency, with PC and Microsoft Office skills
- Prior experience using CRM and POS systems, including inventory management functions
- Ability to travel up to 10% of the time
Additional Information
Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Compensation will be based on relevant skills and experience.
Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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