Crisis and Access Line Coordinator

Job Title: Crisis and Access Line CoordinatorLocation: Onsite – Sacramento, CAPay Range: $27.40Position SummaryThe Crisis and Access Line Coordinator is responsible for answering the Crisis and Access Line calls and providing crisis intervention, triage, screening and assessment, emotional support, and connection to resources to callers. The Access and Crisis Line Coordinator keeps accurate records, maintains the confidentiality of calls and callers, and assists with crisis center activities. This key position dispatches mobile crisis units and provides vital coverage for critical shifts, including days, evenings, weekends, holidays, and overnights.What You’ll Need:Associate’s Degree, CADAC-1, or equivalent education and/or experience1 year in crisis intervention, counseling, psychology, human services, or the public health field required.Strong communication, tech, and multitasking skillsAbility to work flexible hours and adhere to policiesValid driver’s license and insurable driving recordBilingual skills preferredEssential Responsibilities· Provide risk assessment, behavioral health triage, empathetic emotional support, youth and adult screening, assessments, crisis intervention, and safety planning to crisis and access line and 988 suicide prevention callers.· Provide care coordination for callers who are in crisis and/or in need of connecting with treatment and community-based services.· Consistently adhere to national standards, training, and practices and accurately assess individuals for suicide risk following evidence-based assessment protocols and practices; provide adequate and relevant safety/action planning for each caller.· Assess the need for and coordinate the dispatch of Mobile Crisis Units according to established procedures.· Document, collect, and enter accurate data, report, and chart records in accordance with WSH and/or county regulatory and billing policies and procedures.· Accurately complete all screenings and assessments per policy and organizational standards.· Fill open crisis line shifts on a regular basis and as needed, including evenings, weekends, holidays, and overnights to ensure adequate coverage for the 24/7 line.· Offer and provide Follow Up Calls to callers at risk of suicide, suicide loss survivors, and others.· Request clinical consultation as needed and follow through on Imminent Risk calls to ensure emergency contact is made with callers and confirm outcomes or re-engage callers as indicated.· Perform other duties as assigned.Company DescriptionFor over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 75 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.

Salary : $27