What are the responsibilities and job description for the Dental Front Desk Coordinator position at Atwill conroy dental associates?
Job Overview
We are seeking a highly organized and personable Dental Front Desk Coordinator to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, handle insurance verification, and support overall administrative functions. This role requires excellent communication skills, proficiency with dental office systems, and a strong understanding of healthcare documentation and billing processes. The Dental Front Desk Coordinator plays a vital role in ensuring smooth clinic operations and delivering exceptional patient service.
Duties
- Greet patients warmly and professionally, providing outstanding customer service
- Schedule, confirm, and reschedule patient appointments
- Verify insurance coverage and benefits, including Medicare, Medicaid, and private insurance plans
- Collect payments and process medical billing and coding using CPT, ICD-9, ICD-10 codes within systems like Meditech or eClinicalWorks
- Review and update patient medical records while maintaining HIPAA compliance
- Manage multi-line phone systems with proper phone etiquette and document patient inquiries accurately
- Maintain organized filing of dental records, insurance documents, and administrative paperwork
- Support clinic operations by managing appointment reminders, follow-up calls, and documentation review
- Collaborate with clinical staff to ensure accurate documentation of care plans and treatment notes
- Three to Five years experience in a dental office setting is highly preferred
- Proficiency with dental practice management software such as Dentrix is essential
- Knowledge of dental terminology, medical coding (ICD-10/ICD-9), CPT coding, and health information management practices
- Experience with insurance verification processes including Medicare and Medicaid billing procedure
- Excellent organizational skills with attention to detail in documentation review and record keeping
Pay: $21.00 - $27.00 per hour
Expected hours: 24.5 per week
Work Location: In person
Salary : $21 - $27