What are the responsibilities and job description for the Gym Front Desk position at Attiva Wellness?
We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at ATTIVA Wellness. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth sign up and check-in experience. The ideal candidate will have excellent communication skills, strong organizational abilities, and a friendly and professional demeanor.
Responsibilities
- Greet guests in a warm and friendly manner
- Check members and guests in
-Sign up new members, ensuring all necessary paperwork is completed accurately
- Answer phone calls and respond to inquiries in a timely and professional manner
- Manage guest reservations and update the booking system as needed
- Handle guest complaints or concerns with empathy and resolve issues promptly
- Maintain a clean and organized front desk
-Light cleaning tasks around the gym
- Assist with administrative tasks such as data entry, filing, and photocopying
- Assist clients in scheduling personal training sessions and group fitness classes
-Use the POS system to charge clients for services and products
Requirements:
- Previous experience in a similar role is preferred but not required
- Excellent verbal and written communication skills
- Proficient in computer literacy
- Strong organizational skills with the ability to multitask effectively
- Knowledge of MindBody is a plus
- Exceptional customer service skills with a friendly and approachable demeanor
Shifts needing coverage:
Sundays 7a-3p
Availability to cover as needed, more shifts opening in the summer.
If you think you'd be a good fit, please apply!
Job Type: Part-time
Pay: $17.69 per hour
Benefits:
- Professional development assistance
Work Location: In person
Salary : $18