Dietary Server

Description

JOB SUMMARY

This is a brief synopsis of overall job duties.

Dietary Server is primarily responsible for taking the residents order along with bringing the meals out once the Cook has prepared the meal along with performing assigned work and cleaning routines for the Dietary Department while maintaining compliance with all applicable laws, regulatory and organizational standards

JOB CLASSIFICATION

Server

SUPERVISION

Supervised by: Kitchen Manager and Dietary Manager

Supervises: None

Qualifications

JOB SPECIFICATIONS

Qualifications:

• Must be at least 16 years of age.
• Must be able to read and write English and follow oral and written directions.
• Background clearance mandatory (TB, Drug Screening, Physical).
• Must have strong communication and organizational skills.
• Must have high effective teamwork skills and want to make a difference.
• Must be a positive team player and maintain a positive attitude.
• Must be flexible in working hours and days (weekends and holidays) and be willing to work extra hours as needed. 

Education- Certificates, Licenses or Registrations:

• High school diploma or general education degree (GED) is recommended, but not required.

Experience:

• Experience with serving people in a restaurant style environment would be recommended, but not required.

Personal Skills and Traits Desired:

• Good verbal and written communications skills.
• Evidence of effective problem resolution skills.
• Ability to maintain composure in stressful situations.
• Ability to make decisions and accept responsibility for the consequences.
• Ability to be organized and efficient.
• Ability and willingness to act as a role model in conduct and appearance.
•  Create and maintain positive resident and family relationships.
• Demonstrated ability to work cross-functionally in a team environment.
• Working knowledge of methods and procedures for preparing and serving food, principles of sanitation, and principles of safe food handling.
• Must have a high threshold for heat in a kitchen environment.

Servers Duties and Responsibilities include the following: (Other duties may be assigned.)

• Receives meal orders and drinks from those who eat in the dining room.
• Document/chart meal intake.
• Clean and sanitize table’s in-between meals to ensure all tables are sanitary prior to the next person sitting and eating.
• Restocks items, as needed, throughout shift.
• Cleans and maintains area and practices outstanding safety, sanitation, and organizational skills.
• Ensure quality and safety of meals by performing standard measures such as sweeping of floors, cleaning of surfaces, as well as proper covering and storage of food in accordance with standards and procedures.
• Demonstrate flexibility and volunteer to fill open shifts, as needed.
• Charts resident intake in the Care Tracker.
• Assists the dishwasher as needed in the dishroom.
• Other duties as requested.

Key Competencies

• Attention to detail
• Communication skills-verbal and written
• Customer services orientation
• Teamwork                                                                 

Physical and Sensory Requirements

1. Must be able to bend, stoop, lift, walk, and stand intermittently throughout the workday.
2. Subject to frequent interruptions.
3. Must be able to speak and write the English language in an understandable manner
4. Must be able to cope with the mental and emotional stress of the position.
5. Must function independently and have flexibility, personal integrity, and the ability to work effectively with the residents, personnel and support agencies.
6. Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
7.  Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times, hostile people within the facility.
8. Must be able to push, pull, move, and/or lift a minimum of 50 pounds to a minimum height of waist level and be able to push, pull, move, and/or carry such weight.
9. May be necessary to assist in the evacuation of residents during emergency situations.
10. May be exposed to hot/cold temperatures in kitchen/storage areas.
11. Noise level may be above normal in the work environment.
12. Subject to falls, cuts, burns from equipment and hot foods, infectious diseases, odors, etc. throughout the work day

Contribute to facility efforts to maintain and/or improve quality of care through participation in the following:

1. Attend all mandatory in-services.

This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned by the Kitchen Manger, CDM, and/or the Administrator. Periodic revision may be necessary to reflect changes in expectations placed on long term care by the KDADs. This job description will be reviewed and/or revised by the CDM annually and as needed.