Centralized Servicing Specialist

Overview

***This is a hybrid position working in our Greenville, SC office as needed and remote as business needs allow.***

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance!

Responsibilities

The Centralized Servicing Specialist is primarily responsible for the processing, review and posting of payments for multiple departments as well as other centralized strategies including but not limited to deceased and hold code reviews.

What you will be doing:

• Assisting with payment posting, deposits, overages, and refund tasks to ensure steps are well documented and completed accurately
• Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved concerns
• Accurately keeping records by entering information correctly and in a timely manner to ensure accounts are documented properly
• Monitoring, reviewing, and updating accounts as it relates to deceased updates and hold code reviews
• Other tasks as assigned by Leadership

Qualifications

What you should have:

• High School Diploma with minimum two years’ experience in data entry or clerical position
• Payment posting and customer service experience with a financial institution or consumer finance company preferred
• Strong ability to accurately process and complete high volume requests of data entry
• Computer proficiency: Experience with multiple loan management software required
• Advanced Microsoft product skills specifically Excel, Word and Outlook
• Strong detail, analytical and problem-solving skills
• Strong customer relations/interpersonal and communication skills both verbal and written
• Ability to work effectively with all levels of employees, especially Branch team members
• Able to demonstrate enthusiasm and possess good interpersonal skills.
• Effective verbal and written communication skills as they relate to customers, courts, legal offices, field team members and home office team members
• Ability to work independently and efficiently at a high pace with high level of accuracy.

Base Hourly Rate: $18.50 - $19.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are also eligible for the following benefits: Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.

This employer participates in E-Verify for US-based hires.

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EEO Statement

Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinace.com,  @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca. 

Salary : $19 - $19