Client Success Liaison

Department

10654 Atrium Health Floyd Medical Center - Work Campus Care

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

This is a Full-time role in the Atrium Health Floyd market.

Pay Range

$26.55 - $39.85

Essential Functions

• Participates in the design, development, and promotion assigned program. Takes primary responsibility for the organization, effectiveness, and recognition of participant completion of the program(s).
• Contacts and works with internal leadership, various departments, other medical centers, social and civic organizations, support organizations, and community leaders to develop support for and implement the program(s) or educational activity.
• Designs educational and promotional materials, plans, and develops the curriculum and agenda for programs, seminars, and workshops.
• Plans delivery of information for target population. Delivers or coordinates the delivery of educational materials and conduct workshops.
• Recruits volunteers for program, develops training materials, trains and supervises volunteers in conducting or assisting with educational activities.
• Performs major coordination of activities - plans for location/accommodations, negotiates costs, assures that information is received by presenters and participants, and assures that all necessary equipment is coordinated for presentations/courses given.
• Attends all program activities, as applicable.
• Collects data for program evaluation, designs data collection forms and reports information as required.
• Coordinates the work of other program or departmental personnel in the completion of clerical activities related to the program(s).
  
  

Physical Requirements

Excellent oral, written, and interpersonal communication skills Strong presentation, facilitation, quantitative and analytical skills Understanding of financial cost and budgeting Ability to multitask and prioritize Strong PC background in computer spreadsheets systems and presentation packages Ability to use Microsoft Office Suite

Education, Experience And Certifications

Bachelor's degree plus one-year experience; or an equivalent combination of education and experience.

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Protected Health Information

• Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.
• Will share information only on a need to know basis for work purposes.
• Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.
  
  

Machines, Tools, and Equipment

PC, Phone, and other standard office equipment

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
  
  

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
  
  

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under general supervision, designs, develops, and coordinates large-scale programs within the organization. Promotes, markets, and coordinates program activities. Maintains knowledge of applicable standards and policies for the area of responsibility.