Site Manager

Us

We’re a self-storage company that believes in hiring capable, no-nonsense people who take pride in their work. No micromanaging, no endless meetings that could’ve been emails—just a team of hardworking, honest folks who get things done. We believe in clear communication, solid customer service, and a little bit of common sense (which, let’s be real, is harder to find than it should be).

Even though we have locations across the country, we work together like one big, slightly dysfunctional but highly effective family. We offer insurance, PTO, and a work environment where you’re trusted to do your job and do it well.

You

Do you handle your business without being asked twice? Do you ever wonder how some people survive without basic problem-solving skills? If you're the kind of person who sees a problem and just fixes it instead of waiting for permission, we should talk.

We need a Storage Manager who can keep things running smoothly, provide great customer service, and close a sale without sounding like a pushy car dealer. If you’re good with people, can stay organized without needing ten reminder emails, and appreciate a job where you're trusted to do what you do best, this might be a great fit.

Sounds like your kind of gig? Let’s chat

Boring Detail-

Job Responsibilities- Take Ownership of Your Work:

• Be a grown-up
• Manage daily tasks and responsibilities with confidence and accountability.
• Collect payments accurately and promptly while maintaining records in accordance with company policies.
• Support overall operations by completing additional tasks as assigned.
• Work independently and manage your time efficiently, showing self-discipline and initiative.

Customer Interaction & Communication:

• Answer incoming phone calls in a friendly, professional manner.
• Provide informative and engaging property tours to ensure prospective customers feel comfortable and well-informed.

Property Maintenance & Operations:

• Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
• Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)

Customer Service & Professionalism:

You’d be great in this role if you have…

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.
• Deliver exceptional service by proactively addressing issues and assisting customers with their inquiries.

Super boring details our HR makes us add-

Physical Demands & Work Environment:

The essential functions of this position require an employee to communicate effectively, both verbally and in writing, and to frequently use their hands or fingers to operate equipment and handle tools. You must be able to sit, stand, walk, and reach for extended periods, and occasionally lift or move up to 30 pounds.

Specific vision abilities are required, including close vision, distance vision, and the ability to adjust focus. The work environment is generally moderate in noise level, but this can vary with the worksite and operational needs.

All duties may be subject to modification, reasonable accommodations will be provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. This job description does not encompass every duty assigned, and employees are expected to follow additional job-related instructions as directed by authorized personnel. The requirements listed herein represent the minimum levels of knowledge, skills, and abilities necessary for success. This document does not create an employment contract and does not alter the at-will nature of employment.

Our Commitment: We are dedicated to fostering a workplace where different backgrounds and experiences are valued. All employment decisions are based on job-related factors, qualifications, and business needs—never on personal characteristics that are protected by law. We comply with all applicable federal, state, and local laws and do not discriminate based on race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military or veteran status, disability, or any other status protected by law.