What are the responsibilities and job description for the Client Partner / Client Relationship Manager position at Atlas Systems?
About Us:
Atlas Systems Inc. is a Software Solutions company headquartered in East Brunswick, NJ. Incorporated in 2003, Atlas provides comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. Combining our unparalleled experience of over a decade in the software industry and global reach, we have grown with extensive capabilities across industry verticals.
For more information, please visit our website
https://www.atlassystems.com/
Please click on the link below to apply for this position
https://atlas.bamboohr.com/careers/514
Role: Client Partner / Client Relationship Manager
Position Summary
We are seeking a seasoned Client Partner who brings professional maturity, sound
judgment, and a highly collaborative approach to managing strategic client
relationships. This role requires someone who can thoughtfully assess situations,
balance competing priorities, and guide both clients and internal teams toward practical,
well-reasoned decisions. The ideal candidate is process-oriented, detail-focused, and
known for building trust through clear communication, steady leadership, and consistent
follow-through.
Key Responsibilities
Client Relationship Management
• Build and sustain strong, long-term relationships with client stakeholders based
on credibility, consistency, and thoughtful engagement
• Serve as a trusted point of contact who exercises sound judgment when
addressing client needs, concerns, and escalations
• Lead structured client discussions, ensuring clarity, alignment, and actionable
outcomes
Collaboration & Stakeholder Leadership
• Partner closely with delivery, product, operations, and leadership teams to
ensure unified execution
• Facilitate alignment across diverse stakeholders, resolving conflicts
constructively and professionally
• Demonstrate maturity in navigating complex situations, balancing business
priorities with client expectations
• Identify risks early and coordinate cross-functional solutions
• Maintain detailed account documentation, plans, and status reporting
Process & Operational Discipline
• Adhere to and reinforce established processes, governance standards, and
communication protocols
• Ensure all client communications and deliverables are accurate, complete, and
well-structured
• Drive continuous improvement by identifying gaps, inefficiencies, or opportunities
for optimization
Required Qualifications
• Proven experience managing enterprise or strategic client accounts
• Demonstrated ability to apply mature professional judgment in decision-making
and client interactions
• Strong collaboration skills with a track record of aligning cross-functional teams
• Excellent interpersonal, written, and verbal communication skills
• Highly organized with strong attention to detail and process discipline
• Ability to remain composed, objective, and solutions-focused in complex or highpressure situations
Preferred Qualifications
• Experience in consulting, technology services, or professional services
environments
• Familiarity with structured delivery models, governance frameworks, and
reporting practices
• Experience working with senior client stakeholders or executive leadership
Core Competencies
• Thoughtful judgment and professional maturity
• Cross-functional collaboration and alignment
• Relationship stewardship
• Structured execution and accountability
• Diplomacy, discretion, and problem solving