What are the responsibilities and job description for the IT Support Technician position at Atlas Schools?
Who We Are
Who You Are
Required Qualifications
Position Closes: When Filled
- A tuition-free, open enrollment, K-12 charter school in the southeast community of Colorado Springs
- Preparing and empowering all of our students for success on their post-graduate paths through educational excellence, character development, and community engagement
- Dedicated to student proficiency through academic rigor and robust family support through the Atlas family scholarship
- Dedicated to our staff through offering a competitive total rewards package and providing
- meaningful professional development
- 92% Socioeconomically Disadvantaged
- 86% Hispanic, 6% African American, 7% White, and 1% Asian
- 56% English Language Learners
- Fulfill Google Workspace Administrator duties as directed by supervisor
- Effectively repair broken Chromebooks, screens, clamshells, batteries, etc. in a timely manner
- Administer the Sophos Central control panel (Atlas’ antivirus and malware program)
- Accurately maintain inventory of all technology using the Asset Essentials work order system
- Complete required set up for employee laptops and student Chromebooks in a timely manner ensuring that each is equipped with the appropriate software, management console, and printers
- Perform routine inspections and testing of functionality in student computer labs
- Complete regular inspections, repairs, and updates for desktop computers, tablets/iPads, projectors, ViewBoards, printers, copiers, etc.
- Assist with the ordering of technology supplies as directed by the IT Operations Manager
- Maintain complete printer supplies in the IT warehouse
- Maintain printer functionality, replace toner, staples, cleaning cartridges, and other consumables across all schools
- Troubleshoot and repair all basic errors on Xerox high-production printers in a timely manner
- Perform other related tasks and duties as assigned
- Hourly/Non-Exempt
- $19.50 - $22.90 per hour
- Full Time; Monday – Friday; Occasional evenings as needed
- Approximately 3* weeks of school breaks
- Please note hourly positions are not annualized at Atlas and compensation is based upon actual hours worked.
- 80* hours of annual flex time and 48* hours of annual sick time
- Comprehensive medical, dental, and vision benefits
- Flexible Spending Account or Health Savings Account
- Participation in the Colorado PERA retirement program (required in lieu of social security as a public employee)
- 100% Employer paid short and long-term disability benefit
- 100% Employer-paid life insurance benefit of $25,000 (option to purchase more)
- Access to a comprehensive Employee Assistance Program
- Access to thousands of employee discounts
- 245* work days per academic year
- Start Date: As Soon As Possible
- Prorated if employment begins after July 1, 2025.
Who You Are
Required Qualifications
- High School Diploma or Equivalent
- Ability to pass required background screening pursuant to CRS
- 22-30.5-110.7
- Ability to work in person for all scheduled shifts
- Possess a basic understanding and familiarity with Chromebook repair, printer maintenance, Google Workspace
- Demonstrated ability to work autonomously while maintaining accountability, confidence, accuracy
- Exceptional skillset for problem solving, organization, time management, and attention to detail
- Demonstrated proficiency with Microsoft Office and Google Workspace
- Ability to remain professional and composed under stressful situations
- Prior experience with:
- Using related software platforms and work order systems (OTRS)
- Asset-tracking management
- Low-voltage cabling (CCTV & data)
- Working in a school or nonprofit setting
- Advanced knowledge with Chromebook repair and Google Workspace Administrator privileges
- Basic networking knowledge related to subnetting, switches, routers, waps, firewalls, etc.
- Frequently sitting, standing, walking, reaching above head, climbing or balancing, stooping, kneeling, crouching, or crawling
- Independently and frequently lifting and/or moving at least 50 pounds
- Using sufficient fine motor skills and hand-eye coordination abilities
- Clear vision abilities to include distance, peripheral, depth perception, and ability to adjust focus
- Adhering to the policies and procedures of Atlas Schools
Position Closes: When Filled
Salary : $20 - $23