What are the responsibilities and job description for the Showroom Administrator position at ATLAS SAFE ROOMS, INC.?
Job Title: Showroom Administrator
Location: Joplin, MO
Company: Atlas Safe Rooms
About Us:
Atlas Safe Rooms is a leading provider of tornado shelters and safe rooms and is headquartered in Joplin, MO with showroom locations in Joplin, MO, Norman, OK, and Bentonville, AR. We are committed to ensuring the safety of our customers by offering high-quality, reliable safe rooms that are EF-5 rated. Our team is dedicated to excellence in customer service and providing peace of mind as we help people protect what is most important.
Position Overview:
We are seeking a highly organized and personable administrator to join our showroom team. This individual will be the first point of contact for visitors and play a key role in supporting sales staff, managing customer communications, and ensuring day-to-day operations run smoothly. This role requires a proactive individual with strong communication skills and a passion for helping others. It is also required that there is flexibility to work some early evening hours as well as weekends during the storm season (Feb-Jun)
Key Responsibilities:
- Provide information and assistance to customers visiting the showroom in person as well as those who call or email for further information.
- Answer and direct incoming calls, emails and online chats professionally
- Keep showroom tidy, stocked with marketing materials, and visually appealing
- Assist with social media posting and digital marketing tasks
- Stay up-to-date with product knowledge and industry trends to effectively address customer inquiries and concerns.
- Support other departments with administrative needs as required
Qualifications:
- Excellent communication and interpersonal skills.
- Self-motivated, organized, and detail-oriented
- Good at time-management and prioritization
- Ability to work individually and collaboratively.
- Proficient in using Microsoft Office Suite.
- Comfortable learning and using CRM software
- Background in Google and Facebook ads is desired but not required.
- Ability and willingness to work onsite at the showroom in Joplin, MO.
- Flexible schedule including the ability to work till 5:30pm and on Saturdays as needed.
- Valid driver's license and reliable transportation.
Benefits:
- Competitive hourly wage or salary depending on qualifications and experience
- Health, Dental, Vision, HSA, Life Insurance, 401k if full-time
- Paid time off and holidays.
- Professional development and training opportunities.