Cashier

About the Role:

As a Cashier, you will be the primary point of contact for customers, ensuring a smooth and efficient checkout experience. Your role is critical in maintaining customer satisfaction by accurately processing transactions and providing friendly, professional service. You will handle cash, credit, and other forms of payment while maintaining the integrity of the cash register and point of sale systems. Additionally, you will support store operations by performing light janitorial duties and assisting with inventory management when necessary. Your ability to work a flexible schedule and manage repetitive tasks with attention to detail will contribute significantly to the overall success of the retail environment.

Minimum Qualifications:

• Previous experience in cashiering or retail customer service.
• Basic math skills and ability to handle cash transactions accurately.
• Ability to perform repetitive motions and stand for extended periods.
• Capability to lift and carry heavy weights up to 50 pounds safely.
• Strong communication skills and phone etiquette.

Preferred Qualifications:

• Experience with point of sale (POS) systems and cash register operations.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Prior experience performing janitorial or store maintenance duties.
• Demonstrated ability to work effectively in a fast-paced retail environment.
• Customer service training or certification.

Responsibilities:

• Operate cash registers and point of sale systems to process customer purchases accurately and efficiently.
• Provide excellent customer service by greeting customers, answering questions, and resolving issues promptly.
• Handle cash, credit, and electronic payments while ensuring accuracy and security in all transactions.
• Perform janitorial duties such as cleaning work areas and maintaining a tidy checkout environment.
• Assist with lifting and carrying heavy items as needed to support stock replenishment and store organization.
• Maintain phone etiquette by answering calls professionally and directing inquiries appropriately.
• Adhere to company policies and procedures regarding cash handling and customer interactions.

Skills:

The required skills such as cashiering and operating cash registers are essential for accurately processing transactions and managing the point of sale system daily. Repetitive motions and the ability to lift and carry heavy weights are necessary to handle the physical demands of the role, including stocking and cleaning tasks. Customer service skills and phone etiquette are used continuously to engage with customers professionally and resolve any issues that arise. Working a flexible schedule allows you to adapt to the store’s needs and support peak business hours effectively. Janitorial duties complement the role by ensuring a clean and welcoming environment, which enhances the overall customer experience.