What are the responsibilities and job description for the Medical Office Assistant position at Atlas Medical Group?
About Us:
We are a dynamic and patient-focused medical practice specializing in podiatric and wound care. We are seeking a detail-oriented and personable Medical Office Assistant to join our team and support both front-office operations and the scheduling of surgical procedures.
Responsibilities:
- Accurately document patient histories, physical examinations, and treatment plans during patient visits.
- Record vital signs and other relevant patient information as directed by the healthcare provider.
- Assist in completing documentation for providers, acting as a medical scribe
- Assist in managing electronic health records (EHR) systems to ensure data integrity and accessibility.
- Assist in minor procedures, wound care, and podiatric needs
- Accurately document patient histories, physical examinations, and treatment plans during patient visits.
- Record vital signs and other relevant patient information as directed by the healthcare provider.
- Assist in completing documentation for providers, acting as a medical scribe
- Assist in managing electronic health records (EHR) systems to ensure data integrity and accessibility.
- Assist in minor procedures, wound care, and podiatric needs
- Answers patients, vendor or guest questions and requests or inquiries with excellent customer service delivery.
- Greets patients, guests and vendors and ensures patient completes any necessary paperwork.
- Answers telephone calls timely, exhibiting courtesy and care in oral communication based on the Practice’s guidelines and direction.
- Assists patients with scheduling appointments.
- Registers and checks in patients in a timely manner.
- Prepares necessary documents for the patient’s visit, including obtaining copies of insurance cards and patient identification.
- Notifies the Provider and clinical staff of patients' late arrival.
- Reschedules patients based on leadership direction when necessary due to business or operational concerns.
- Conducts patient confirmation calls for scheduled visits or care.
- Ensures front desk and patient waiting areas are clean, orderly, and presentable daily.
- Creates reports, documentation, or similar type of administrative material when requested.
- Files medical records and other documentation
- Prepares the front desk and patient areas at the end of the day for the next day operations.
- Supports ordering of supplies, organization of work area and other non-clinical areas under direction of Office Manager
- Works to cover other Practice offices when schedule by management to ensure continuity of patient care and service.
- Completes patient insurance verification.
- Performs other duties as assigned and modified at manager’s discretion.
Qualifications:
- High school diploma or equivalent (required); college coursework or certification in medical administration (preferred).
- Previous experience as a medical receptionist or scheduler, preferably in a surgical or podiatric setting.
- Strong organizational and multitasking skills with attention to detail.
- Excellent verbal and written communication skills.
- Proficiency with medical scheduling software (experience with eclinical Works a plus.)
- Familiarity with medical terminology, insurance verification, and pre-authorization processes.
What We Offer:
- A supportive and professional work environment.
- Opportunities for professional growth and development.
- The chance to be part of a team dedicated to improving patients' lives.
How to Apply:
If you are an enthusiastic, detail-oriented individual with a passion for healthcare, we’d love to hear from you!
Job Types: Full-time, Part-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Ability to Commute:
- Southfield, MI 48034 (Required)
Work Location: In person
Salary : $18 - $22