Dispatcher

Dipatcher:
Pay: $18.00 - $23.00 per hour

Job description:

General Nature of Position: In a fast-paced busy environment, routes work orders to drivers to meet customer needs while focusing on maintaining safety, productivity and profitability.

Essential Duties and Responsibilities:

Schedules a sufficient number of drivers and routes, and dispatches work orders to meet customer needs and maximize production.

Prepare route sheets, work orders and maps as necessary for drivers.

Monitors two-way radio and check drivers in to verify work is complete and accurate.

Reconcile drivers work to ensure it is completed as scheduled and makes necessary changes to system work orders and customer inventory.

Assists with ticket/data entry and recording of statistics and driver performance.

Answer and Process Incoming Customer Calls and Customer Service Overflow.

Summary of Other Job Duties:

Other responsibilities as assigned to support specific department/business needs.

Design and implement filing and reporting systems as related to position.

Flexibility and willingness to take on new tasks.

Complete other dispatch work as needed throughout the week and on weekend rotation.

Qualifications

QUALIFICATIONS:

1) Required knowledge, skills & abilities:

• Ability to manage information quickly, accurately, able to multi-task and give clear direction using two-way radios.
• Computer proficient in Word, Excel & email communications.
• Very familiar with greater Sacramento highways, roads and geography.
• Good analytical skills and ability to route next days work while meeting customer needs and maximizing production.
• Ability to work well under pressure, acts independently, prioritize and manage multiple projects in fast paced environment. Good organization and time management skills.
• Good verbal/written English skills and effective interpersonal skills.

2) Minimum educational level:

• Completion of High School or Equivalent.

3) Experience preferred:

• One year of administrative, clerk or other related experience.

4) Physical Requirements:

• Possess the mobility to maneuver throughout the building
• Use a keyboard and computer terminal, telephone and other office equipment
• Able to lift up to 40 lbs.
• Normal sitting and walking

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Day shift 6:30am to 3pm rotating Saturdays every 4th
• Overtime when needed