Dental Office Administrator / Front Desk Coordinator

Job Overview
We are seeking an energetic and detail-oriented Dental Office Administrator / Front Desk Coordinator to join our dynamic dental practice. This vital role combines administrative excellence with exceptional patient service, ensuring smooth daily operations and a welcoming environment for all visitors. The ideal candidate will possess strong medical office management skills, experience with dental and EMR systems, and a passion for providing outstanding healthcare support. In this position, you will be the first point of contact for patients and staff, managing appointments, billing, and medical records while maintaining compliance with HIPAA regulations. Your proactive approach will help foster a positive patient experience and support the overall efficiency of our practice.

Duties

• Greet patients warmly, verify insurance information, and schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
• Manage patient check-in and check-out processes, ensuring accurate collection of payments and co-pays
• Maintain precise medical records and documentation in EMR/EHR systems, adhering to HIPAA standards
• Coordinate with clinical staff to facilitate patient flow and treatment scheduling
• Oversee billing, coding, and insurance claims processing, including managed care and utilization management procedures
• Supervise front desk staff and provide training on office procedures, medical administrative support, and customer service excellence
• Handle phone inquiries professionally, direct calls appropriately, and manage appointment reminders and follow-ups
• Assist with fiscal management tasks such as budgeting, inventory control, and basic financial reporting to ensure practice profitability
• Support human resources functions including onboarding new team members and maintaining compliance with healthcare regulations like JCAHO standards
• Collaborate with healthcare providers to ensure smooth clinic operations across acute care settings or dental clinics

Skills

• Proven experience in medical office management within a dental or healthcare setting
• Strong proficiency in dental software platforms such as Eaglesoft or Dentrix; familiarity with eClinicalWorks or Epic is a plus
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Knowledge of medical terminology, medical records management, HIPAA compliance, and healthcare regulations
• Demonstrated supervisory experience leading front desk or administrative teams
• Competence in fiscal management including budgeting, financial reporting, and billing processes
• Effective communication skills to interact professionally with patients, staff, insurance providers, and external partners
• Ability to adapt quickly to new EMR/EHR systems and stay current on healthcare management best practices
• Experience in managing human resources functions within a clinical setting is preferred

Join us in delivering exceptional patient care while advancing your career in healthcare administration! We value proactive professionals who thrive on creating organized workflows and fostering positive relationships. Your expertise will be instrumental in maintaining an efficient practice that prioritizes quality care and outstanding service.

Pay: $26.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: In person

Salary : $26 - $30