What are the responsibilities and job description for the Field Service Automation Engineer position at Atlas Copco Group?
Your mission is to deliver skilled on-site service that keeps our customers' equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
At Atlas Copco, we value your work and who you are. As a global technology leader with over 150 years of innovation, we're committed to making a positive impact on industries and communities. Join a team where dedication, creativity, and growth drive everything we do.
Are You Our Next Field Service Automation Engineer?
As a Field Service Automation Engineer, you'll program, install, and commission automated assembly solutions developed by our Application Center North America.
You'll support projects throughout their lifecycle, providing field experience during concept and design, developing and debugging systems in our workshop, and completing installation and commissioning at customer sites. Your work will help ensure our solutions meet customer requirements and perform reliably in their production environments.
This position is remote based in Auburn Hills, Michigan, with approximately 50% travel within the United States.
How You'll Make an Impact:
Automation Development & Testing
- Collaborate with project management, controls engineering, mechanical engineering, design, and production teams throughout project development.
- Provide practical field feedback during the concept and design phases to support installation, operation, and serviceability.
- Develop, program, and troubleshoot PLC logic and HMI applications using platforms such as Allen-Bradley/Rockwell and Siemens.
- Configure and program Atlas Copco control systems for threaded fastening and press applications.
- Program and integrate robots and collaborative robots into automated assembly cells.
- Test and debug systems in the workshop before shipment, verifying operation against customer specifications.
Installation & Commissioning
- Perform on-site assessments of existing equipment and customer requirements when needed.
- Install, program, debug, and commission automated solutions at customer facilities.
- Troubleshoot controls, electrical, pneumatic, mechanical, and communication issues during system integration and startup.
- Apply customer specifications, communication protocols, and machine safety requirements.
- Provide remote technical support to field installation technicians when required.
Project Execution & Collaboration
- Complete assigned work within project budgets and timelines.
- Communicate technical issues, project progress, and support needs to internal teams and customers.
- Share lessons learned from installations to improve future designs and project execution.
- A bachelor's degree in Electrical Engineering, Computer Engineering, Mechatronics, or a related engineering field, or at least five years of equivalent relevant work experience.
- Experience developing PLC logic and HMI applications from scratch.
- Experience working with multiple controls architectures, including Rockwell/Allen-Bradley and Siemens.
- Experience commissioning small automated cells within customer production environments.
- Experience programming and integrating robots and collaborative robots into assembly applications.
- The ability to read and interpret electrical and pneumatic drawings.
- An understanding of industrial communication protocols and network architecture.
- Knowledge of machine safety standards and their application to automated equipment.
- Strong mechanical aptitude and practical troubleshooting skills.
- Knowledge of threaded fastening and press applications, including associated control systems.
- Strong communication skills and the ability to collaborate with customers and cross-functional project teams.
- The ability to work independently, manage priorities, and meet project deadlines.
- Availability to travel approximately 50% within the United States.
At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:
- Professional Development: Opportunities for growth, training, and career advancement.
- Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
- Financial Security: 401(k) with up to 6% company match.
- Work-Life Balance: 15 days of paid time off, a generous holiday package, and flexible schedules.
- Family Support: Paid Maternity & Paternity Leave.
- Wellness Perks: Gym, Education, and Health Reimbursements.
- Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
Atlas Copco North America LLC is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.