What are the responsibilities and job description for the Sales Development Representative position at Atlas Copco Compressors LLC -North America Customer Center?
Compensation: Base salary range $72,000 to $84,000. Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.
Mission
Development of new, existing, and lost customers through prospecting and lead generation with the goal of increasing our 1 to 1 market share. Work in collaboration with all aspects of Service Sales and associated teams to assure customer success through proactive engagement.
Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the internal and external customers.
Roles and Responsibilities
Lead Qualification and Handling (50%)
Develop potential customers from installed base
- Engage targeted customers through virtual meetings, emails, and phone calls
- Regularly engage with service sales teams as needed to align on activities
- Generate qualified leads for service sales teams
- Investigate machine information and status through various company tools
- Update customer contact information in CRM to ensure accuracy
- Ensure all details are included for service sales teams to provide an offer
- Update customer install base to accurately reflect business potential
- Make initial contact with new customers or customers receiving new equipment to ensure they are aware of service options and points of contact
- Follow up on welcome packs, machine start up dates, etc.
Supporting and improving business needs (40%)
- Develop internal team relationships to better understand how roles work together to accomplish processes
- Intentionally learn and teach correct points of contact and basic procedures to raise awareness level for whole team
- Maintaining curiosity about new and established plans; reporting anomalies
Professional Development (10%) - Through training and experience, develop skills such as time management, customer relations, effective communication skills, data management, and other skills needed to be proficient in this role.
Perform other duties as assigned.
To succeed, you will needQualifications:
Supervisory Responsibility:
None.
Experience:
2 to 3 years of relevant sales experience, technical role, or administration. Experience with end user relationships are crucial and de-escalation experience is preferred.
Education:
2-year Business, Administration, or Marketing degree, or equivalent combination of education and experience.
Skills:
Must be a self-directed team player with a positive attitude, and is customer success oriented. Must also have excellent organizational, interpersonal, verbal, and written communication skills. Must be proficient in the use of Microsoft Office, including Word and Excel. Must be able to successfully manage multiple tasks without direct supervision throughout the day.
Travel:
Limited travel requirements. No more than quarterly visits to the Phoenix, AZ office.
In return, we offerChoose your career with us!
Drive your Career, Explore Opportunities, Realize your Passion . . .
Attractive benefits Include:
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- Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
- Health insurance/ Dental insurance/ Vision insurance
- Competitive Paid time off
- Life & Disability insurance
Base salary range $72,000 to $84,000. Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.
This is a fully remote role; candidates must reside in Phoenix, AZ, or be willing to relocate.
Contact informationTalent Acquisition Team: Sowmya Prativadi
Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
Salary : $72,000 - $84,000