What are the responsibilities and job description for the Benefits Analyst position at AtlantiCare?
The Benefits Analyst is responsible for supporting the day-to-day administration of employee benefits programs, ensuring data accuracy, compliance, and a high level of service to employees. This role requires strong analytical skills, attention to detail, and the ability to effectively communicate benefits information.
Key Responsibilities
- Analyze and maintain benefits data using Excel, including formulas, PivotTables, and lookup functions (VLOOKUP/XLOOKUP)
- Review and audit employee benefits information to identify discrepancies such as incorrect deductions or eligibility errors
- Administer employee benefits programs, including health, dental, vision, retirement plans, and COBRA
- Ensure accurate processing of enrollments, changes, and terminations in accordance with eligibility rules
- Respond to employee inquiries and clearly explain benefits options, coverage, and policies
- Draft and maintain clear, professional communication including emails and documentation
- Manage multiple requests and deadlines while maintaining accurate and up-to-date records
- Follow established processes and procedures to ensure consistency and compliance
- Utilize HRIS systems (e.g., ADP, Oracle) and Microsoft Office tools (Excel, Access, Outlook) to manage data and reporting
- Investigate and resolve benefits-related issues, including payroll deduction discrepancies and coverage gaps
- Collaborate with HR, payroll, and external vendors to ensure timely issue resolution
- Maintain awareness of benefits regulations and ensure compliance with applicable laws
- Handle sensitive employee information with a high level of confidentiality and professionalism
QUALIFICATIONS
EDUCATION: Bachelor's Degree in Business (HR, Finance, Math, or Computer Science) or 8 years equivalent work experience with employer sponsored benefits or insurance industry required. A professional certification in benefits preferred.
LICENSE/CERTIFICATION:
EXPERIENCE: 3 years of experience with employer sponsored benefits or insurance industry required. Experience with HRIS systems such as ADP or Oracle preferred.
PERFORMANCE EXPECTATIONS
Position requires desk/computer work for a majority of the time. This position requires some walking and standing and occasional lifting up to 20 lbs. Position requires increased amounts of repetitive motion with regard to typing.
This position demonstrates the competencies as listed on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Potential for exposure to blood borne pathogens along with infectious diseases. (Refers to Blood Bourne Pathogen requirement)
Essential functions of this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to department leadership.
The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.