Waterworks - Inside Sales Representative

Atlantic Plumbing Supply has built a strong reputation over nearly a century as a trusted provider of plumbing supplies and solutions. With multiple locations and a commitment to exceptional customer service, we pride ourselves on delivering reliable, knowledgeable support to homeowners, contractors, municipalities, and government entities. We are dedicated to recruiting top talent who share our values and drive our continued success.

Job Overview

A Waterworks Supply Sales Representative drives revenue by building relationships with contractors, municipalities, and engineers to sell water, sewer, and storm drain infrastructure products (pipes, valves, fittings). Responsibilities include prospecting new business, generating project quotes, providing job-site support, and managing inventory needs in a fast-paced environment.

• Customer Relationship Management: Cultivate relationships with contractors, engineers, and municipal officials to secure bids and project approvals.
• Sales & Business Development: Identify new business opportunities, actively pursue orders, and meet sales growth targets.
• Technical Sales & Quoting: Prepare detailed quotes and provide product specifications (pipe, valves, fittings).
• Job-Site Support: Coordinate with customers to ensure timely delivery and resolve product application issues.
• Market Analysis: Analyze competition and report on market trends to management.

Required Skills & Qualifications:

• Experience: Generally 2 years of sales experience, ideally in construction supply or industrial distribution.
• Industry Knowledge: Knowledge of waterworks, municipal water systems, or PVF (pipe, valves, fittings) is highly preferred.
• Communication: Strong interpersonal skills for negotiating and client relationship management.
• Technical Proficiency: Ability to read blueprints and use CRM software (e.g., Eclipse/Solar).

Summary:
Performs selling activities over the phone and in person at the company's location. Quotes and takes orders and is responsible to communicate to customers our value proposition (i.e., why should they buy from us). Sources, negotiates, and processes purchases of "special order" items. The goal of the position is to secure and grow profitable sales by building relationships with customers and vendors.

Essential Functions:

• Works with customers to offer solutions to address their needs and improve customer service.
• Increases profitable sales by actively seeking orders from current and potential customers.
• Resolves customer questions related to orders, deliveries, and others.
• Researches, and responds to customers’ inquiries, via telephone or email.
• Provides quotations, product specifications, and similar data, as required.
• Has intimate knowledge of product lines, prices, lead times, and similar data.
• Secures opportunities to quote on customers’ requirements and follows up on quotations submitted.
• Works in a team environment with outside sales and counter sales personnel.
• Maintains working knowledge of key products, sales policies, and practices, approvals, and promotional activities.
• Performs other duties and tasks assigned by management from time to time.

Equal Employment Opportunity:
Atlantic Plumbing Supply is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment of any type. We make employment decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Waterworks: 2 years (Preferred)

Work Location: In person

Salary : $60,000