What are the responsibilities and job description for the Inside Sales Representative position at STAline Waterworks Inc?
We're looking for a motivated and detail oriented Inside Sales Representative to join our team. This position is responsible for providing exceptional customer service, generating accurate quotes, and supporting customers with product knowledge and recommendations. The ideal candidate will have experience in inside sales, strong communication and negotiation skills, and a positive, team-oriented attitude. Knowledge of waterworks products is strongly preferred.
STAline Waterworks is a Charlotte, NC based distributor of waterworks products and related items to contractors and municipalities. Our focus is on building strong and trusted relationships with our customers by delivering superior service, quality products and dynamic solutions. STAline offers a professional, friendly and safe working environment, along with a comprehensive benefit package and competitive pay based on skillset, experience, and motivation.
Job Requirements:
- Associate's Degree or equivalent from a two year college or technical school
- Extensive knowledge about waterworks products strongly preferred
- Ability to work cooperatively with others on multiple projects simultaneously
- Strong communication and negotiation skills
- Meticulous focus on details and accuracy
- A positive attitude and strong work ethic
Job Responsibilities:
- Promote and sell products and services to existing and prospective customers by sharing product and application knowledge to build a strong and trustworthy relationship.
- Provide product pricing and availability over the phone, in person, or through various electronic technologies.
- Provide suggestions and options to customers while using detailed knowledge of products and their intended application.
- Generate quotes for customers based on knowledge of customer, market, and margin direction provided by management.
- Follow-up on open quotes and leads using customer relationship management software and tools.
- Solicit new business from existing customers and prospects.
- Expedite customer orders and perform all customer service duties.
- Contact suppliers for product information and work closely with them to support customer needs.
- Partner with and support the Outside Sales and Branch Operations teams as needed.
STAline Waterworks is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.