IT Field Engineer (Desktop & Networking) - Contract (Fully On-Site in the Bronx)

Duties & Responsibilities:

• The Implementation Technician assists the Implementation Manager, with implementations, including site surveys, equipment installation and configurations.
• The incumbent is also responsible for pre installation design review, documentation, vendor supervision when required, NCC turnover and quality reviews.
• The Implementation Technician, working along with the Implementation Manager, operates within the framework of the complete project management life cycle and adheres to industry and HealthCare Client Standards.
• This individual interacts with groups internal and external to the organization on a daily basis in conformance with IT policy and procedures.
• The Implementation Technician provides post go live support to our clients.
• He/she troubleshoots problems as they occur.
• The Implementation Technician must be able to work on multiple projects concurrently, and must act as a point person in the field.
• Will work in Data Center to bring servers and switches on line.

Qualifications:

• B.S. in Computer Science preferred / or trade school A
• Requires a working knowledge of network protocols (TCP/IP), routers and switches.
• Should be familiar with cabling specifications (Cat5) and multi mode fiber.
• Requires solid desktop computing skills including hardware configuration, operating system software (W2k/XP) as well as the MS Office suite of applications.
• Knowledge of Server upgrades, decommissioning of old servers, installation of new servers, including Blade technology.
• Familiarity with equipment tracking, asset management, QC and inventory control.
• Must be able to work with multiple large –scale, concurrent projects.
• Excellent customer service skills.
• Working knowledge of Remedy
• Ability to do technical documentation (Visio, Excel, etc) as required.
• Minimum of 2 years related work experience.
• Must present a professional appearance and be able to communicate effectively.