Housekeeper

Role Description The Housekeeper role is a full-time or part time, on-site position located in Virginia Beach, VA. This role is responsible for maintaining cleanliness and sanitation in guest areas, restrooms, locker rooms, staff facilities, and common spaces throughout the surf lagoon. Daily tasks include sweeping, mopping, dusting, vacuuming, emptying trash, restocking supplies, and ensuring that laundry such as towels and linens is properly cleaned, folded, and stored. The Housekeeper responds to cleaning requests, reports maintenance issues, and supports a safe environment by following health and safety procedures. This role also involves interacting courteously with guests and team members, providing helpful assistance when needed, and supporting overall facility readiness for daily operations and events.

Qualifications

• Ability to perform laundry duties, including washing, drying, folding, and organizing linens and towels.
• Strong communication skills for interacting with guests, coworkers, and supervisors in a clear and respectful manner.
• Customer service skills to provide a positive experience for visitors and respond professionally to requests or concerns.
• Organization skills to manage cleaning supplies, prioritize tasks, and maintain orderly storage areas.
• Willingness to participate in training and follow established cleaning procedures, safety guidelines, and company policies.
• Capability to stand, walk, bend, lift, and carry supplies for extended periods in a fast-paced environment.
• Prior housekeeping or janitorial experience in hospitality, recreation, or similar settings is beneficial but not required.
• Reliability, attention to detail, and a commitment to maintaining high cleanliness and hygiene standards.