Parts Specialist

Urgently Hiring, apply now for more information and to schedule an interview!

At Atlantic Emergency Solutions, our Outside Parts Sales Representatives help keep fire departments, EMS agencies, and municipalities running by providing the parts they need to keep their emergency vehicles on the road. You'll build relationships with existing customers, identify their parts needs, and provide outstanding service while supporting our Service Centers. This position offers stable hours, a Monday through Friday schedule, and local travel with no overnight stays. We are committed to providing consistent hours and a predictable schedule so you can plan your life outside of work.

Schedule:

• Monday through Friday, 7:00 a.m. – 4:00 p.m.
• Local travel to customer locations several days per week, no overnight travel required
• No rotating shifts
• Paid holidays, no waiting period

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off, start earning day 1

Work Environment:

• Based out of our Service Center with regular travel to customer locations throughout the assigned territory
• Combination of office, parts department, and customer site visit
• Fast paced environment supporting fire trucks, ambulances, and other emergency response vehicles

Key Job Duties:

• Build and maintain relationships with existing customers through regular phone calls and in-person visits
• Contact customers to discuss parts specials, promotions, and identify upcoming parts needs
• Evaluate customer requirements and recommend the appropriate replacement parts and solutions
• Research and locate parts using manufacturer catalogs, vendor resources, and internal systems
• Prepare accurate parts quotes and assist customers throughout the ordering process
• Process customer orders, invoices, purchase orders, and related documentation using CDK
• Issue purchase orders to vendors and monitor order status to ensure timely delivery
• Post vendor invoices and maintain accurate records within CDK
• Coordinate with vendors, customers, and Service Center personnel to resolve parts inquiries and order issues
• Provide outstanding customer service while supporting technicians and Service Center operations
• Maintain product knowledge on emergency vehicle parts and equipment

What we're looking for:

• Experience in parts sales, outside sales, customer service, or a related industry
• Strong communication and relationship-building skills
• Experience using CDK or similar dealership management software preferred
• Mechanically inclined with the ability to understand vehicle parts and customer needs
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office
• Valid driver's license with an acceptable driving record
• Ability to pass pre-employment screening

Who does well here:

• Self-motivated professionals who enjoy building customer relationships
• People who are comfortable making proactive sales calls to existing customers
• Mechanically inclined individuals who enjoy solving problems
• Organized professionals who can balance customer visits with administrative responsibilities
• Team players who communicate effectively with customers, vendors, and Service Center staff

Work Environment and Physical Demands:

• This position requires a combination of office work, driving, and customer visits throughout the assigned territory.
• Regular sitting, standing, walking, bending, and occasional lifting of parts up to approximately 40 pounds may be required.
• Work includes exposure to typical shop conditions such as noise, grease, odors, and occasional outdoor weather while visiting customer facilities or Service Centers.

If you're someone who enjoys working with customers, building long-term relationships, and helping first responders get the parts they need, Atlantic Emergency Solutions could be the right place for you. Join a team where your knowledge, customer service, and attention to detail make a direct impact on the communities we serve.

Atlantic Emergency Solutions is an Equal Opportunity Employer. This means that we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This means that we provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability.