What are the responsibilities and job description for the Medical Office Associate I, Full Time, Days - AMG Vascular - Freehold and Old Bridge position at Atlantic Health?
Job Description
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.
Principal Accountabilities
Required:
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.
Principal Accountabilities
- Interviews patients for case histories prior to appointments.
- Schedules and coordinates appointments.
- Accurately updates and maintains patients' health records.
- Verifies insurance coverage and assists the billing department with processing claims.
- Ensures contacting patients regarding appointments, answering billing questions.
- Assists patients with re-scheduling appointments and other scheduling issues.
- Assists with triaging phone calls in practice call center.
- Performs other related duties as assigned.
- Work with highest confidentially and abide HIPPA compliance
Required:
- High School Diploma or equivalent experience
- Prior administrative experience in a physician practice strongly preferred
- Knowledge of computerized scheduling & EMR system a plus
- Must be willing to travel to Freehold and Old Bridge Locations. Variable travel to Morristown Location.
- Must be willing to work a flexible schedule Monday to Friday, 7:45 am to 6:00 pm.
- Excellent verbal and written communication skills
- Individual must be customer and employee focused, must have demonstrated ability to multi-task
- Proficiency with Microsoft Office suite
- Associate's degree in medical office management, Business, or related field.
- 3 year of experience in a medical office environment or relevant area.
- 2 years' administrative experience
Salary : $20 - $33