What are the responsibilities and job description for the dental receptionist/ office manager position at Atlantic Dental Center?
Company Overview
Atlantic Dental Center is a reputable general dentistry practice located in,. We are dedicated to providing exceptional dental care and fostering a welcoming environment for both patients and staff.
Job Summary
We are seeking an energetic and detail-oriented Dental Receptionist/Office Manager to lead our front desk operations and oversee daily administrative functions. This role combines customer service excellence with efficient office management, ensuring smooth clinic operations, compliance with healthcare regulations, and a positive patient experience. The ideal candidate will bring strong leadership skills, medical office experience, and a passion for healthcare management.
Responsibilities
- Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using EMR/EHR systems such as Eaglesoft, Dentrix, or eClinicalWorks
- Coordinate patient flow to optimize clinic efficiency while maintaining high standards of care and service
- Handle billing, coding, insurance claims processing, and financial management tasks with accuracy and attention to detail
- Supervise administrative staff, delegate tasks effectively, and foster a collaborative team environment
- Maintain medical records in compliance with HIPAA regulations and ensure confidentiality of patient information
- Oversee clinic operations including inventory management, supply ordering, and adherence to health regulation policies
- Manage human resources functions such as staff scheduling, training, performance evaluations, and conflict resolution
Skills
- Proven experience in medical office management within a dental or healthcare setting
- Strong knowledge of dental practice management software like Eaglesoft or Dentrix; familiarity with EMR/EHR systems such as Epic or eClinicalWorks is highly desirable
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Demonstrated supervisory experience managing teams in healthcare or dental offices
- Deep understanding of healthcare regulations including HIPAA compliance and health policy standards
- Financial acumen including budgeting, fiscal management, and managed care processes
- Effective communication skills for interacting with patients, staff, insurance providers, and vendors
- Knowledge of medical terminology, medical records management, and acute care or hospital experience is a plus
Join us at Atlantic Dental Center to be part of a dynamic team committed to delivering outstanding dental care while advancing your career in healthcare management!
Pay: $25.64 - $30.88 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
Salary : $26 - $31