Lead Security Technician, Low Voltage

Atlantic Communications & Security

Murrells Inlet, SC · Full-time

About the Role

Atlantic Communications & Security is looking for a dependable, capable, and motivated Technician III to join our growing team.

We install, service, and maintain security and low voltage systems for commercial, residential, HOA, hospitality, municipal, and other customers throughout the Grand Strand and surrounding areas.

This position is for an experienced field technician who can complete quality work without constant supervision. The right candidate can troubleshoot unfamiliar problems, make sound field decisions, communicate professionally, and take ownership of a project from start to finish.

What You’ll Do

Install, service, troubleshoot, and maintain:

• Video surveillance and NVR systems
• Access control and door hardware
• Intrusion alarm systems
• Structured cabling and network equipment
• Related low-voltage equipment
• Review proposals, drawings, maps, and project requirements.
• Verify materials, tools, equipment, and job readiness.
• Work independently or lead an assigned crew.
• Install, terminate, label, test, configure, and document systems.
• Troubleshoot wiring, power, network, camera, access-control, alarm, and equipment issues.
• Install and commission cameras, NVRs, access panels, readers, locks, alarm devices, and related infrastructure.
• Understand maglocks, strikes, door contacts, REX devices, relays, power supplies, and basic alarm zones.
• Make minor field adjustments without changing the approved scope, price, function, or appearance.
• Communicate with customers, property managers, contractors, and site representatives.
• Provide basic customer instructions and system handoff.
• Complete cleanup, punch-list work, photographs, testing, labeling, and closeout documentation.
• Escalate safety concerns, scope changes, customer disputes, major obstacles, advanced programming and customer education issues.

What “Complete” Means

A completed job must be working, tested, labeled, documented, clean, and ready for the customer.

Technicians are expected to:

• Complete routine work without constant management direction.
• Troubleshoot logically before replacing parts or requesting assistance.
• Stay within reasonable labor and miscellaneous-material expectations.
• Make sound routine decisions in the field.
• Leave no visible unfinished work.
• Submit accurate photographs, test results, device information, programming notes, and as-built changes.
• A system that technically works but is poorly labeled, unfinished, or undocumented does not meet our standard.

Required Qualifications

• Proven experience with low-voltage and security systems; approximately five years preferred.
• Strong understanding of wiring, power, polarity, continuity, relays, networking, and troubleshooting.
• Experience with surveillance, access control, alarms, structured cabling, or related systems.
• Ability to read proposals, drawings, wiring diagrams, and schematics.
• Ability to work independently and lead a small crew when needed.
• Strong problem-solving and communication skills.
• Valid driver’s license and acceptable driving record.
• Ability to work from ladders, lifts, crawlspaces, unfinished areas, and other field environments.
• Ability to safely use hand tools, power tools, ladders, meters, testers, and other equipment.
• Willingness to travel, including occasional overnight travel.

Experience level alone will not qualify someone for this position. Demonstrated competency, judgment, efficiency, and workmanship are required.

Preferred Experience

• Access-control systems
• Alarm systems
• Cameras and NVRs
• Basic IP addressing knowledge
• Copper and fiber installation termination and splicing
• System takeovers and break-fix service
• Hospitality, municipal, commercial, HOA, or multi-site projects
• Manufacturer certifications
• BICSI or OSHA training

Advanced programming is not required immediately, but the successful candidate must be willing to learn camera analytics, NVR programming, access-control databases, credential management, alarm programming, advanced commissioning, and customer training.

Who Succeeds Here

The right candidate is:

• Dependable and honest
• Safe and accountable
• Efficient without being careless
• Comfortable working independently
• Willing to ask for help after investigating the problem
• Able to lead without constant oversight
• Organized and thorough with labeling and documentation
• Professional around customers and coworkers
• Proud of leaving work clean and complete

This is not the right position for someone who needs constant supervision, avoids responsibility, ignores safety procedures, or leaves others to correct preventable mistakes.

Compensation

Compensation will be based on experience, technical competency, and demonstrated ability to perform the role independently.

Hiring Process

Applicants may be asked to complete a hands-on or written competency evaluation before receiving an offer. The evaluation may cover:

· Cat6 termination, labeling, and testing

· Basic access-control wiring

· Relay and power-supply troubleshooting

· Camera or NVR network setup

· Reading wiring diagrams or project drawings

· Identifying required materials

· Documenting completed work

These evaluations are used to understand each candidate’s current skill level and training needs not as the sole basis for hiring decisions. Atlantic will also consider work ethic, judgment, reliability, communication, willingness to learn, relevant experience, and overall fit for the position. Evaluation standards will be applied consistently to all candidates.

How to Apply

Submit your résumé and briefly describe your experience with low-voltage security systems, access control, surveillance, alarms, troubleshooting, service work, and project leadership.

Include the phrase “customer-ready closeout” somewhere in your application.

Also answer this question in two or three sentences:

You arrive at a project and discover that the proposal is clear, the crew is ready, but one important material is missing. What do you do before calling management?

Please answer specifically and practically. We want to understand how you verify information, troubleshoot field problems, and keep a project moving.

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Fuel card
• On-the-job training
• Paid time off
• Professional development assistance

Application Question(s):

• A door access system is not unlocking. What would you check first?
• A camera has power but is not showing on the network. What would you check?
• Which low-voltage systems have you personally installed or serviced?
• Describe one real job you completed recently. What equipment did you install, what problem did you encounter, and how did you solve it?
• Have you personally installed or serviced fiber-optic cabling? If yes, briefly describe the type of fiber work you performed, such as pulling, terminating, splicing, testing, or troubleshooting, and name the test equipment you used.

Work Location: In person

Salary : $22