What are the responsibilities and job description for the BDC Representative position at Atlantic City Mitsubishi?
Automotive BDC Representative
Atlantic City Mitsubishi – Pleasantville, NJ
Full-Time | Base Pay Commission Bonuses
Atlantic City Mitsubishi is looking for an energetic, dependable, and customer-focused Automotive BDC Representative to join our growing team. This position is responsible for responding to internet leads, answering customer inquiries, scheduling appointments, and helping turn online and phone opportunities into showroom visits.
This is an excellent opportunity for someone who is comfortable on the phone, communicates professionally, and is motivated by performance-based earnings. Automotive experience is helpful, but we are willing to train the right person with strong customer service or sales experience.
Responsibilities
- Respond quickly and professionally to internet, phone, text, and email inquiries
- Make outbound calls to prospective and existing customers
- Schedule sales and service appointments
- Confirm appointments and follow up with customers who have not yet visited
- Maintain accurate customer notes and follow-up activity in the dealership CRM
- Provide customers with basic vehicle availability and dealership information
- Work closely with sales managers and sales representatives
- Follow dealership scripts, processes, and response-time standards
- Re-engage unsold showroom traffic and older internet leads
- Meet or exceed monthly appointment, show, and sold-customer goals
Qualifications
- Strong phone, written, and verbal communication skills
- Positive attitude and professional customer-service skills
- Comfortable making a high volume of outbound calls
- Ability to stay organized and follow up consistently
- Basic computer, email, and data-entry skills
- Ability to work independently and as part of a team
- Automotive BDC, call-center, sales, or customer-service experience is preferred
- CRM experience is a plus
- Bilingual Spanish-speaking candidates are strongly encouraged to apply
- Must be available to work a flexible dealership schedule, including some evenings and weekends
Compensation and Benefits
- Competitive base pay
- Commission and performance bonuses
- Paid training
- Advancement opportunities
- Employee vehicle-purchase discounts
- Supportive management and team environment
- Health and additional benefits available for eligible employees
Why Join Atlantic City Mitsubishi?
Atlantic City Mitsubishi provides a fast-paced, professional environment where motivated employees have the opportunity to grow. We are looking for someone who takes pride in helping customers, follows up consistently, and wants to build a long-term career in the automotive industry.
Apply today with your resume. Qualified candidates will be contacted to schedule an interview.
Atlantic City Mitsubishi is an equal opportunity employer. Employment decisions are based on qualifications, performance, and business needs without regard to any legally protected status.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $75,000