What are the responsibilities and job description for the Bilingual Medical Receptionist (Spanish/English)- Front Desk position at Atlanta Counseling and Diagnostics Center?
Bilingual Medical Receptionist (Spanish/English)
Atlanta Counseling and Diagnostics Center (ACADC)
Locations: Norcross, GA 30071 — 1 opening | Lawrenceville, GA — 1 opening
Position: Full-Time, In Person
Schedule: Monday–Friday, 9:00 AM–6:30 PM
Compensation: Starting at $2,800 per month
About the Position
Atlanta Counseling and Diagnostics Center (ACADC) is seeking an experienced, dependable, and organized Bilingual Medical Receptionist fluent in English and Spanish to join our administrative team.
We have two openings: one receptionist for our Norcross office and one for our Lawrenceville office. Each employee will be assigned to one location and will not be required to travel between offices.
We are looking for someone with previous medical office experience who can manage front desk responsibilities independently, communicate professionally with clients, and help maintain an organized and welcoming environment. Experience in mental health or behavioral health is strongly preferred.
Responsibilities
- Greet and check in clients professionally and courteously.
- Schedule, confirm, and manage appointments.
- Verify insurance information and process applicable client payments.
- Answer phone calls, respond to messages, and assist English- and Spanish-speaking clients.
- Maintain accurate client information and confidential records in the electronic health record system.
- Coordinate with therapists and administrative staff to support daily operations.
- Follow established procedures for scheduling, documentation, and insurance verification.
- Keep the reception area organized and complete assigned tasks accurately and on time.
- Protect confidential information and comply with HIPAA requirements.
Qualifications
- At least 2 years of experience as a medical receptionist, medical front desk coordinator, or medical administrative assistant.
- Fluency in spoken and written English and Spanish.
- High school diploma or equivalent.
- Experience with appointment scheduling, medical records, and electronic health record systems.
- Familiarity with insurance verification and patient payment procedures.
- Strong communication, organization, and multitasking skills.
- Professional telephone etiquette and excellent customer service.
- Reliable attendance, punctuality, and the ability to work independently.
What We Offer
- Starting compensation of $2,800 per month.
- A consistent Monday–Friday schedule.
- A designated work location in either Norcross or Lawrenceville.
- An opportunity to support a growing mental health practice and help clients access care.
Schedule and Employment Details
- Full-time, in-person position.
- Monday–Friday, 9:00 AM–6:30 PM.
- A 1.5-hour lunch break daily.
- 40 working hours per week, assuming the lunch break is unpaid and duty-free.
- Overtime is not routinely expected. Any additional hours must be authorized in advance, subject to applicable wage and overtime laws.
Benefits: This position does not currently offer health insurance or paid time off.
The employment arrangement and applicable wage and overtime requirements will be confirmed before hiring.
How to Apply
Please submit your resume at info@atlcadc.com or visit our website at www.theacadc.com and indicate whether you are applying for the Norcross or Lawrenceville location.
We are looking for an experienced bilingual receptionist who takes pride in their work, communicates well, and is committed to providing a professional and welcoming experience for every client.
Join ACADC and become part of a team dedicated to compassionate, accessible mental health care.
Pay: From $2,800.00 per month
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 2 years (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person
Salary : $2,800