What are the responsibilities and job description for the Front Desk Receptionist/Medical Assistant position at Pelican medical center?
Overview
We are seeking a dynamic and friendly Front Desk Receptionist/Medical Assistant to be the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, ensuring smooth communication, and providing exceptional customer support. The ideal candidate will possess strong organizational skills, technical proficiency, and a positive attitude that energizes our workplace environment. We are looking for staff who are bilingual in English/Spanish and English/Vietnamese and who can work in Morrow, Georgia and Lilburn, Georgia. Join us to be part of a team that values professionalism, efficiency, and outstanding service delivery.
Responsibilities
- Greet visitors and clients warmly, creating a professional and inviting atmosphere at all times
- Manage multi-line phone systems, directing calls efficiently and courteously while maintaining excellent phone etiquette
- Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
- Maintain organized filing systems and manage office supplies to ensure smooth daily operations
- Assist with calendar management and scheduling appointments for staff or executives as needed
- Support office management tasks including document proofreading, record keeping, and clerical duties
- Provide exceptional customer service by addressing inquiries promptly and professionally, both in person and via phone or email
Experience
- Proven office experience or administrative background with strong clerical skills
- Familiarity with office management software such as QuickBooks, Microsoft Office (Word, Excel), and other productivity tools
- Experience working with multi-line phone systems and handling high-volume customer interactions
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Technical proficiency in computer literacy, including data entry, proofreading, filing, and calendar management
- Previous personal assistant or front desk experience is a plus for understanding client communication and time management demands
Pay: $15.00 - $22.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $22