What are the responsibilities and job description for the Customer Quality Manager position at ATL XPD INC?
Company Description
ATL XPD INC is a transportation, trucking, and railroad company headquartered in Norcross, Georgia, United States. With a commitment to efficiency and reliability, ATL XPD INC specializes in providing seamless logistics and transportation services. As a growing business in the transportation industry, the company focuses on innovation and customer satisfaction. Joining ATL XPD INC offers an opportunity to contribute to a dynamic and essential sector of our economy.
Role Description
This is a full-time remote role for an Account Relationship Manager. The Account Relationship Manager will be responsible for building and maintaining strong relationships with existing clients, identifying and pursuing new business opportunities, and ensuring customer satisfaction through effective communication and support. Additional responsibilities include managing accounts, resolving client issues promptly, and collaborating with internal teams to meet client needs and business goals.
Qualifications
- Strong relationship-building and client management skills
- Proficiency in identifying business opportunities and generating leads
- Clear and professional communication, negotiation, and problem-solving skills
- Organizational and multitasking skills to manage accounts effectively
- Experience in transportation, logistics, or a related industry preferred
- Proven track record of meeting and exceeding sales or account management targets desirable
- Ability to work independently and thrive in a remote setting