What are the responsibilities and job description for the JT873 - CUSTOMER MARKETING MANAGER position at Quality Consulting Group, LLC?
QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.
Responsibilities:
- Lead development and execution of evidence roadmaps that support differentiated claims and value messaging
- Partner with Clinical, Medical Affairs, and Market Access to align data generation with marketing and regulatory needs.
- Translate clinical and economic data into customer-ready tools (ROI calculators, white papers, value briefs, etc.)
- Coordinate marketing and communication deliverables for society meetings, conventions, and industry events, ensuring timely development of content, visuals, and digital assets.
- Partner with clinical and marketing teams to amplify event visibility before, during, and after conferences (e.g., highlight abstracts, booth activities, and KOL sessions)
- Coordinate and distribute regular commercial updates across global and regional marketing, sales, and leadership teams
- Develop concise, engaging internal communications (emails, newsletters, Teams/SharePoint posts, executive summaries) to keep cross-functional stakeholders informed on launches, campaigns, and milestones.
- Partner with Product and Regional Marketing to ensure messaging consistency and alignment before key internal reviews or meetings (PRC, RST, CTL, etc.)
- Maintain a centralized communications calendar for product and ecosystem milestones to improve visibility and coordination across teams
- Collaborate with corporate and regional teams to develop social media content, ensuring alignment with brand guidelines and messaging tone.
- Draft and schedule posts highlighting clinical partnerships, KOL engagement, conventions, and technology milestones to build awareness and thought leadership
- Support development of campaign copy, visuals, and multimedia assets for use across social, web, and event platforms
- Bachelor’s degree in related area
- Minimum of 3-5 years of relevant experience.
- Software/Medical device product marketing experience
- Social media, Conventions and KOL engagement experience
- Interest in project management