What are the responsibilities and job description for the Bilingual Customer Service Representative English/Spanish position at ATL Search Group?
Job Overview
Customer Service Representative
MUST be Bilingual: English/Spanish!!!
Responsibilities include:
Assisting customers with emailed orders
Ensuring orders are processed and accurately reported for production
Scheduling Appointments
Assisting Sales Personnel with product information
Handling complaints and forwarding to correct personnel / following up through approval for crediting if needed.
Billing orders shipped out
Assisting Shipping/Production Departments with needed paperwork
Complete order reporting through Excel to provide to management
TEMP TO HIRE
Monday – Friday 8 am to 5 pm
$25hr
Skills required:
Microsoft Excel and Word Knowledge (formatting documents / formulas)
Outlook email knowledge and email etiquette
Ability to work well independently, as well as in collaboration with other accounting personnel
Ability to analyze problems, find logical resolutions and knowing when to request assistance
Ability to communicate with customers politely and effectively verbally as well as in written form
Ability to multi-task and prioritize
Salary : $25