Manager, Spring Training Retail Store

About the A's:

The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.

In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.

The A’s are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.

Description:

The Manager, Spring Training Retail Store will oversee retail operations for the Athletics main Team Shop located in Hohokam Stadium and satellite locations within the stadium. 

Responsibilities:

• Lead and manage all aspects of daily store operations, including sales, customer service, inventory management, and merchandising.
• Manage the point-of-sale (POS) system and ensure all merchandise is accurately tagged and priced.
• Handle escalated customer service complaints and resolve issues promptly and professionally.
• Recruit, train, and develop Retail Associates to ensure high levels of performance, engagement, and customer satisfaction.
• Drive sales through effective leadership and goal setting.
• Maintain visual and operational excellence in accordance with store guidelines.
• Monitor and analyze sales performance, identify trends, and implement strategies for improvement.
• Manage scheduling and shift assignments for the retail team.
• Prepare daily/weekly/monthly sales performance reports.
• Ensure compliance with company policies, procedures, and safety standards.
• Foster a positive, team-oriented environment focused on collaboration and accountability.
• Build strong relationships with customers and community partners to enhance brand visibility and loyalty.
• Collaborate cross-functionally with Marketing and Spring Training Operations to support business goals.
• Ensure that warehouse inventory is properly received, stored, tracked, and dispatched in an efficient and accurate way

Qualifications/Requirements:

• 3 years of retail management experience, preferably in a branded or high-traffic environment.
• Must be willing and able to work the entirety of the Spring Training season, from January-April.
• Proven ability to lead and motivate a team to achieve results.
• Strong communication, interpersonal, and organizational skills.
• Proficient in point-of-sale (POS) systems (preferably Square) inventory management, barcode creation and printing.
• Proficient in Google Suite.
• Demonstrated ability to analyze data and make informed business decisions.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.

The A’s Social Impact & Belonging Statement:

Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering – on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.

Equal Opportunity Consideration:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.