Regional Director - Physical Therapist - Chicagoland Southwest

Overview

Mission Statement and Core Values

Athletico’s sole purpose is to provide exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture and Greater Purpose.

Position Summary

To oversee the growth, development and advancement of Athletico’s team members within an assigned region while ensuring that exceptional patient care is delivered, relationships are cultivated and advanced, and an acute recognition and focus on exceeding metric and goal expectations is maintained.

Responsibilities

Essential Duties and Responsibilities:

Lead and Develop High Impact Teams Focused on Results

• Oversight of the daily clinical and administrative operations for assigned region.
• Align team within region to adhere to Athletico’s Core Values, policies, philosophy and Greater Purpose.
• Execute Annual Performance Appraisals for Region’s clinical, administrative and other support staff.
• Model Athletico’s leadership behaviors at all manager, clinical staff and year-end bonus meetings within regional oversight.
• Responsible for advancing, overseeing and delivering exceptional patient care and specialty service lines to patients and local communities.
• Uses innovation to differentiate Athletico, provide value to patients and help build long term relationships.
• Collaborate with Talent Acquisition to efficiently and effectively support recruiting, hiring, and staffing efforts to drive successful staffing and labor management.
• Continuous mentorship, coaching, and development of clinical team members within region including oversight and assistance with all day-to-day operations of facilities within region.
• Influence and support the connection between the field operational team and the Resource Center to provide resources necessary to the regional team for coaching, empowerment, and development of Athletico’s best practices, policies and procedures.
• Ensure compliance activities and operations in all aspects of regional performance.

Operational KPI Management and Change Management

• Develop meeting structure using a ‘high-touch model’ of presence for assigned region to review, strategize coach and mentor metrics and performance to ensure achievement of benchmarks, and implementation of action plans and coaching techniques to achieve desired results.
• Oversight of physical environment for all regional facilities including CAPEX expenditures, facility, build out and potential relocation as needed.
• Actively engage with clinical and administrative team and all other key stakeholders within the region around weekly, monthly and quarterly facility results, and KPI’s to ensure transparency and development of facility specific and region wide strategic plans to capitalize on strengths and act on areas for improvement.
• Project business volumes and demands to ensure labor force planning and staffing model fits the business need and influences growth and region/individual clinic profitability.

Relationship/Referral Development

• Develop and operationalize relationship building plan for attainment of new patient referrals with physicians and the community resulting in the cultivation of new business and growth of the region.
• Cultivate facility manager and staff clinicians in promoting clinical specialty services with a focus on new business growth from physicians, patients, and direct access pathways.
• Advance clinical programs and clinical service line developments within the region and individual facilities to meet the needs of referral sources, service communities and patients while supporting the clinical teams’ growth, passion, and skill-set.

P&L Management and Growing Business

• Responsible for annual strategic planning, budgeting/forecasting, goal-setting and results of P&L within individual clinics and region to execute business growth.
• Collaborate with Resource Center departments such as Marketing, Human Resources and Finance as needed to facilitate regional and clinical growth and opportunities within market.
• Develop high quality business plans and strategies to align with Athletico’s overall short and long term objectives.
• Oversee all operations and business activities within the region to ensure achievement of desired results consistent with Athletico’s overall strategy.
• Analyze annual and monthly Profit and Loss statement to drive targeted financial results and top and bottom line success and growth throughout the region.
• Demonstrate high level of expertise and understanding of financial and metric reports and demonstrate ability to utilize reports to make data-driven decisions in order to optimize results.

Additional Duties and Responsibilities

• Perform other duties as required

Qualifications

Job Requirements/Specifications

Education and Experience:  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Current Physical Therapist License for state of operation
• 3-5 years of clinical operations experience preferred
• At least 1 year of Facility Manager experience preferred
• Relationship Development excellence (History of quality relationship building with internal and external stakeholders).
• Possesses high degree of business acumen and organizational agility.
• Strong history of coaching, developing, and hiring high performing talent.

Essential Qualifications:   To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Development of Direct Reports
• Exemplifies Athletico requirements for ethics and Core Values
• Models Athletico requirements for integrity and trust
• Excellent communication and presentation skills
• Viewed as approachable by all levels within the organization
• Demonstrates expertise in building effective teams
• Excellent internal and external customer focus
• Ability to coach Athletico’s Key Performance Indicators (Metrics).

Language Skills

• Ability to read, write and speak English proficiently

Physical Demands:  The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Specific vision requirements as required to fulfill essential functions of the job including travel as needed
• While performing the duties of this job, the employee is regularly required to talk and hear
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to:  remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
• Occasionally lift and/or move 20-25 pounds or more
• Fine hand manipulation (keyboarding)
• Travel required
• Weekend and after business work hours as needed

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Internal clinic setting
• The noise level in the work environment may vary

Athletico is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.