What are the responsibilities and job description for the Switchboard Operator (Full Time) position at ATHENS ORTHOPEDIC CLINIC, PA?
Description
Answers switchboard in a courteous manner. Routes calls to appropriate department/individual
MINIMUM EDUCATION REQUIRED
Minimum of High School Diploma required
MINIMUM EXPERIENCE REQUIRED
Previous experience as a switchboard operator in large call volume setting preferred.
LICENSES / CERTIFICATIONS REQUIRED
N/A
SUPERVISES
N/A
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Must possess excellent communication and computer skills
PHYSICAL DEMANDS & WORKING CONDITIONS
Physical/Mental Requirements
Ability to sit/stand for long periods
Ability to visually and audibly perform all essential functions for timely responsiveness.
Precise hand-eye coordination and finger dexterity required.
Ability to make frequent judgments and respond to routine problems.
Must be able to deal with a variety of personalities with whom the employee comes into contact, both pleasant and irate.
Working Conditions
Category III: Unexpected Exposure: The normal work routine involves no exposure to blood, body fluids, or tissues. Situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids. Personnel who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
Works in a well lite and ventilated office environment.
Works with non-hazardous equipment
Requirements
MINIMUM EDUCATION REQUIRED
- Minimum of High School Diploma required
MINIMUM EXPERIENCE REQUIRED
- Previous experience as a switchboard operator in large call volume setting preferred.
LICENSES / CERTIFICATIONS REQUIRED
- N/A
SUPERVISES
- N/A
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- Must possess excellent communication and computer skills
PHYSICAL DEMANDS & WORKING CONDITIONS
- Physical/Mental Requirements
- Ability to sit/stand for long periods
- Ability to visually and audibly perform all essential functions for timely responsiveness.
- Precise hand-eye coordination and finger dexterity required.
- Ability to make frequent judgments and respond to routine problems.
- Must be able to deal with a variety of personalities with whom the employee comes into contact, both pleasant and irate.
- Working Conditions
- Category III: Unexpected Exposure: The normal work routine involves no exposure to blood, body fluids, or tissues. Situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids. Personnel who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
- Works in a well lite and ventilated office environment.
- Works with non-hazardous equipment