Manager, Performance Audit (Behavioral Health)

We are currently hiring for the Maryland Behavioral Health Administrative Services Project!

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients' Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees' Lives Better by identifying and cultivating their talents and matching these talents with our customers' needs. ATHENA places a high value on customer service, accountability and getting the job done.

Position Summary

This FULL-TIME Manager, Performance Audit position is located in Hanover, Maryland, and ranges from $45.75-$57.00 per hour depending on experience. This is a brand-new, people-leading role: the Manager oversees the day-to-day activities of a team of eight (seven auditors and one coordinator) and ensures audit scope and audit areas follow applicable guidelines for sampling, auditing, and reporting performance. The team is in a rebuilding phase, and this leader will bring accountability, oversight, and a positive, forward-moving energy to help build productivity back up. Additional job duties may be assigned as needed.

This position is HYBRID, and will go into the office 1-2 days a week.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages the day-to-day activities of the performance audit team, including seven auditors and one coordinator.
• Directs and ensures that audit scope and audit areas follow applicable guidelines for sampling, auditing, and reporting performance.
• Implements applicable audit and reporting guidelines.
• Leads risk-based audit planning using data analytics and data mining outputs.
• Oversees audit inventory management and audit universe maintenance.
• Reports audit trends and performance metrics to governance committees.
• Partners with Compliance, SIU, Quality, and Data Mining functions.
• Leads the performance repair program; may direct and monitor performance guarantee implementation, processes, reporting, and performance improvement.
• Establishes and coordinates compliance plan activities within the Business Unit.
• Provides accountability and oversight for audit work that is detailed and time-intensive, setting clear expectations, tracking progress, and following up so work keeps moving.
• Rebuilds and sustains team productivity through positive coaching, recognition of wins, and clear goals.
• Hires, trains, coaches, counsels, and evaluates the performance of associates.
• Encourages open communication, questions, and new ideas, and builds a team culture where learning and trying are welcome.
• Adapts quickly to changing priorities and guides the team through change.
• Recommends new approaches, policies, and procedures to continually improve the efficiency of the department and services performed.
• Participates in staff meetings and attends other meetings and seminars as assigned.
• Performs other related duties as assigned.
  
  

Required Skills/Abilities

• Proven people-management experience, including leading a team through both productivity goals and audit work.
• Experience with risk-based audit planning and data analytics/data mining.
• Flexibility: changes will happen, and sometimes fast. This is a must.
• A strong team player who is collaborative and can also work independently.
• Comfortable asking questions and inviting them from others.
• Strong attention to detail, with the goal of learning and improving rather than perfection.
• A positive, motivating leadership style.
• Excellent verbal, written, and listening communication skills within the English language.
• Proven, high quality customer service (internal and external customers).
• Solid ability to analyze situations carefully and adopt appropriate courses of action.
• Excellent organizational skills and ability to prioritize tasks.
• Ability to effectively communicate to large and small group audiences.
• Proficient with Microsoft Office Suite or related software.
  
  

Education And Experience

• Requires B.A. or B.S. degree and a minimum of 5 years' experience in a related area, including managerial experience; or any combination of education and experience which would provide an equivalent background.
• Internal audit, public audit, quality assurance, and project management experience preferred.
• Any applicable certifications preferred.
  
  

Additional Requirements

• This role requires more stringent and frequent background checks and/or government clearances, segregation of duties principles, role-specific training, monitoring of daily job functions, and sensitive data handling instructions.
• Associates in this role must follow the specific policies, procedures, and guidelines stated by the Government Business Division in which they are employed.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Standard hours of work Monday through Friday, 8:00 am – 5:00 pm.
  
  

Successful ATHENA Employees Will Display The Following Characteristics

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer's needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
  
  

The benefits of working for ATHENA include a full Benefit package:

• Support from a team of professionals committed to making your life better.
• 19 days of PTO.
• 12 paid holidays, 13 paid holidays during election years.
• Merit / COLA increases.
• Flex time allowed, during the same week.
• Medical, dental and vision insurance.
• Medical and dependent flexible spending account.
• Pet insurance.
• Mass transportation benefit for the Maryland and Washington, D.C. area.
• 401k with a generous employer match.
• Easy to use employee self-serve HR portal.
  
  

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.