Senior Program Manager - IT Portfolio Manager

Job Summary

As an IT Portfolio Manager, you will be a driving force in transforming how our technology initiatives are planned, prioritized, and delivered. You will cultivate deep, trust-based relationships with colleagues across the organization, from the business PMO and IT development teams to the C-suite. Leveraging these relationships, you will champion the adoption of portfolio and product management best practices, contribute to strategic planning, and optimize our project intake processes. This role demands a strategic thinker with a proven ability to navigate complexity, influence stakeholders, and drive tangible outcomes in a fast-paced environment. You will be instrumental in ensuring our IT investments are strategically aligned, effectively managed, and deliver maximum value to the business.

Responsibilities

• Champion the adoption of portfolio management and product management methodologies across business and IT teams.
• Collaborate with business stakeholders to develop and maintain a comprehensive 18-month strategic roadmap.
• Lead initiatives to improve and streamline the IT project intake process.
• Develop and present clear and concise C-suite level reporting dashboards on the health and performance of the IT portfolio.
• Drive the creation and adoption of outcome-based roadmaps and reporting mechanisms.
• Facilitate the prioritization of project and enhancement requests submitted to IT development teams, ensuring alignment with strategic priorities.
• Guide business and IT teams in adopting a product-centric approach to their work.
• Educate business stakeholders on fixed asset processes to ensure proper capitalization of programs and projects.
• Hold business PMO accountable for developing and maintaining roadmaps, defining outcome-based use cases, and effectively prioritizing requests into IT.
• Hold IT Product Owners accountable for translating strategic roadmaps into detailed product roadmaps, ensuring speed of delivery, quality, and transparent reporting.
• Proactively identify and resolve potential conflicts and roadblocks impacting portfolio execution.
• Influence stakeholders at all levels to drive adoption of new processes and achieve desired outcomes.
• Prepare and deliver compelling presentations to C-suite executives on portfolio strategy, performance, and key initiatives.
  
  

Experience

• 4 years of experience working with IT Service Management (ITSM) principles and practices.
• 5 years of experience with DevOps methodologies, including Product Lifecycle Management.
• Advanced understanding of the Software Development Lifecycle (SDLC), including various testing methodologies.
• 4 years of experience in program management, managing complex and cross-functional initiatives.
• 2 years of experience working with Release Management and Deployment Planning processes.
• Demonstrated success in driving projects and initiatives forward in complex and undefined environments.
• Successfully identified, designed, and implemented process improvements that resulted in increased efficiency and effectiveness within IT delivery
• Demonstrated ability to influence without direct authority.
• Experience in conflict avoidance and resolution.
• Experience presenting to and interacting with C-suite level executives.
• 3 years of hands-on experience with ServiceNow.
• 3 years of hands-on experience with Jira.
• 2 years of experience contributing to and developing strategic roadmaps.
• Excellent written and verbal communication abilities.
• Experience with agile methodologies and frameworks (e.g., Scrum, Kanban).
• Degree or equivalent 7 years of experience.
  
  

Desired Skills And Knowledge

• Bachelor's or Master's degree in a relevant field (e.g., Business Administration, Information Technology, Computer Science, Engineering).
• Formal certification in project or portfolio management (e.g., PMP, PfMP).
• Experience working within the telecommunications or direct broadcast satellite industry.
• Familiarity with financial management principles related to IT investments.
  
  

About ATEC Wireless

Mission StatementOur Mission is to be a world-class RF engineering services firm, that designs and supports innovative and cost effective network solutions to contribute positively to the wireless eco system.Building Smarter Wireless NetworksAn independent diversity firm dedicated to wireless communications services, ATEC provides RF engineering services and technical outsourcing to telecommunications carriers, managed service providers, tower operators, and equipment vendors. ATEC has taken the lead in providing operators with its professional services in the planning, design, deployment, and ongoing optimization and management of wireless networks.AATEC has expertise in all major wireless technologies including GSM / Edge, GPRS, WCDMA, HSUPA, CDMA, EVDO, HSPA, LTE, Wi-MAX, and Wi-Fi. ATEC has optimized networks for leading network-service providers. ATEC manages both large and small-scale deployments for clients, both domestically and internationally.Since 2004, ATEC’s experienced staff has designed, and optimized more than 20,000 wireless cell sites. Our rigorous processes ensure the delivery of professional services of the highest quality required to meet a broad array of wireless network development needs.Our professional staff understands that expedient development of wireless networks is of utmost importance, and that our reputation hinges on the availability and quality of wireless services. ATEC prides itself on being able to offer our clients timely, cost effective, and highly proficient solutions while providing excellent customer service.Our Areas of Expertise- Telecom Consulting- Turnkey RF Design- End-to-End Optimization- Network Performance Monitoring- Traffic Engineering- Network Automation- Drive Testing- Field Operations- Project Management- Site / Safety AuditsTechnologies and StandardsATEC Wireless has hands-on experience with the following wireless technologies and standards:GSMGPRS/EDGECDMAEV-DOCDMA2000UMTSHSDPA/HSUPAHSPA LTEWi-MAXWi-Fi